Royal Hotel

Very friendly staff especially Kerry & Brenda in Dining Room. I love this heritage building and will stay again.

The only tiny complaint I had were the dinner's - they should be of a higher standard, less salt, more good veggies - cut down on the potatoes and add good greens, and some good beet salads. Otherwise all power to your Chef - I know he works hard to please. Brkfasts v good.

Very pleasant staff, good parking and, on the inclusive 1/2 Board offer we were on excllent value for money.

Location

Noise levels. Very noisy if there are parties/weddings etc happening at the Hotel.

looked round the city center went shoping visited the museum and met up with some old friends

The central location, good free parking and value for money.

The front of the hotel is very noisy. In addition there was a rattling noise all night sounding as though part of the roof was loose. We were transferred to a much improved room for the following night.

The city centre location with good parking facilities.

Good position for city centre and marina. Nice ambience of an old listed building, staff friendly.

Only carvery available in restaurant, very poor selection for vegetarians

I like the traditional feel of the hotel with its lovely old candelabras, design of the lobby and beautiful suites that would be good for business events/ training sessions. It is easy to find and despite being next to the railway station and on a busy road we did not once hear any evidence of trains or traffic.

The staff are unaware of numbers of guests coming to the hotel and any special packages particularly in the restaurants. Items on the menu were out of date. Disorganised, staff badly need training, breakfast was removed 20 mins before end of breakfast period. Left feeling up tight instead of being relaxed - the intention of going there in the first place!

Reasonable pricing, high cleanliness standards of cleanliness, relaxed atmosphere, consistently good breakfast, Staff polite, considerate, affable and helpful.The whole very conveniently situated for city centre business or leisure visits or a combination of both.

It was my view that at the hotel bar Worthingtons draught bitter might usefully be replaced or complemented by a lighter bodied and less creamy bitter such as Mansfields - especially given that Guiness is also served there.

visit town,The Deep and weekend break.

Breakfast

It is a beautiful bullding in a very convenient location

The rooms needed updating to modern standards. However, I expected it to be date - otherwise is would not be such good value.

The staff are excellent! Stayed for my son's Graduation (City Hall and the University), the Deep and Shopping, very central. Catered for me, Mum and one of my teenage sons

No soap in dispenser for shower, only one hand towel for twin room, besides two bath towels. Otherwise very clean twin and single rooms.

Nice looking hotel. Entrance and bar area very nice. Accomodating staff. Rooms functional and 'adequate'

Rooms were hot and stuffy. Not as clean as I would expect