Mercure Hull Royal Hotel  

city location. free entry to museums -visited 'street life' -excellent! also visited 'the deep' - well worth it. ate twice at small bistro opp hotel on corner at lights ( forgotten name) good food with special deals available - although shuts early. also had good meal at 'Ask' in town and in Indian restaurant around corner( Cinnamon) which was very good.

small room.

Local, convenient, good reputation

Friendliness of staff. Comfortable and welcoming. Water power magnificent.

Shower in room was broken. Food well-presented but expensive for dishes offered.

Location.

Staff are sterile and unfriendly.

Natuta friendliness of staff

It was conveniently located to the main shopping area of the town centre.

The decor and furnishings are in need of a revamp.

Very slow Internet in room.

I have seen it for years but never stayed there. The external design is classical . It is perfect for someone arriving by train. It is central but also convenient for taxis to the university. The breakfast was good.Staff were excellent and advised about best taxis.

The external telephone line did not work..not repaired when reported within the 36 hours. There was no waste bin in the main room, only a small one in the bathroom. Some noise of neighbours' bath water and other residents through the walls. Double glazing would cut the noise of people shifting barrels or heavy goods outside. Otherwise excellent

Very disappointing hotel. Paid for a superior room which was v basic. Most buffet dishes at breakfast such as fruit salad had run out by 8.30.

The staff were all very friendly and we were made to feel very welcome. The room was very comfortable and the whole ambience of the Hotel was relaxing - would definitely go again!

I came to Hull to attend my Great Niece's wedding, what a marvellous hotel for a wedding. The hotel staff were so helpful and friendly. The wedding breakfast was superb, the room was decorated to perfection. The entertainment was good and it was great to meet other members of the family and the bridegroom's family. After a very tiring journey from Worthing to Hull I couldn't have asked for anything better than to be in a hotel so close to the coach station. Altogether a very enjoyable stay.

Location, bar area

Smokers outside main entrance at front and unwashed sick stains on same paving

The location was ideal and the room was good.

Breakfast was awful. Some of the food was overcooked because of the heat from the warming lights. Coffee was the worst ever - weak, water with a hint of coffee. Fresh fruit bar was poor and very little choice. The grapefruit tasted like it came out of a can - would have expected it to be freshly prepared. All for £8!