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Newest reviews for Westone Manor Hotel

  • Phil
      United Kingdom
    August 27, 2014

    staff and location. staff were very good sorted a problem staright away, and very helpful. also eat at the hotel and food was good.

    I had staff to change room due to the unusal postion of the TV. Staff sorted immediately.

    8.3

  • David
      United Kingdom
    August 27, 2014

    the bed was next to the wall,and at are age donot want to climb over to go to bathroom.the ceiling in there plaster was hanging off.

    3.8

  • Juliette
      United Kingdom
    August 26, 2014

    I liked how spacious the room was and the staff at breakfast were particularly helpful and friendly. The hotel has faded charm.

    The fact we could only have one key card even though we paid a deposit for that one wd couldn't pay two deposits! It meant my slightly more party minded husband had to wake me up to get into the room.

    6.3

  • Christopher
      United Kingdom
    August 24, 2014

    Very convenient position for our needs. Clean and tidy once inside

    General exterior needs updating and tidying.

    7.9

  • Anonymous
      United Kingdom
    August 21, 2014

    A very good hotel, I recomend it

    10

  • John
      United Kingdom
    August 19, 2014

    Comfortable room and en suite. My room was easily accessible. Quiet in room, and got sound sleep. Breakfast room was pleasant in itself, with nice outlook. Location was good for me given that I have nearby relatives. Price was good and I would come again.

    There was a bit of an air of gentile shabbiness, and facilities (room and bathroom) were ready for updating. Staff were very pleasant, but seemed a little thin on the ground, so there was room for a bit more pin-sharpness.

    7.5

  • Vincent
      United Kingdom
    August 19, 2014

    wi-fi

    everything

    2.5

  • Anonymous
      United Kingdom
    August 19, 2014

    Staff good. Bedroom clean. Good wifi. Good shower.

    The hotel needs some TLC in the form of maintenance and updating. The bedroom door had come away from its hinges and there was plaster dust on the floor nearby.The outside is shabby and in need of at least a lick of paint.

    6.5

  • Anonymous
      United Kingdom
    August 14, 2014

    I recommend every one to use this hotel as it is cheap, good staff etc

    10

  • Martin
      United Kingdom
    August 13, 2014

    The road out of the hotel

    Rooms dated, dirty and old. Breakfast basic. Location awful. Find somewhere else to stay!

    2.5

  • Anonymous
      United Kingdom
    August 10, 2014

    Nice hotel with bar and restaurant however i didn't use them the room was nice and quiet also large and comfortable.

    exterior of hotel is a bit shabby

    6.3

  • John
      United Kingdom
    August 8, 2014

    It had a good sized car park

    The staff were rude and unhelpful. I had a yoghurt for breakfast nothing else and was charged £10.

    4.2

  • Damien
      United Kingdom
    August 7, 2014

    Nothing

    Breakfast very poor worst I've ever had and not included in price a extra £10 not worth £1

    3.8

  • Anonymous
      United Kingdom
    August 5, 2014

    You are warned that your vehicle is not safe that alone will interrupt your piece of mind. Poor customer service.

    2.5

  • Frank
      United Kingdom
    August 4, 2014

    The bar and fish pond.

    the annexe really needs updating. But i would stay again if the prices were more reasonable now we have stayed there once.

    5.4

  • Anonymous
      United Kingdom
    August 3, 2014

    The middle aged monotone receptionist who definitely isn't front line material. Hope Anna is still with you or all is lost. Great young barman on. We were married here a week today and had flown in from Spain for an overnight stop to reminisce on the days events. Been coming in on and off for twenty odd years so nothing will change there. Like the place. Thanks.

    7.9

  • Anna
      United Kingdom
    July 29, 2014

    TV. Breakfast not too bad.

    Room unclean. Mould in bathroom. Taps broken in bathroom. Water leaked when had shower no matter high tight curtain was to the bath this is obviously very dangerous especially for older people and children when getting out. Lampshade broken and dirty. Could not get down one side of bed due to room being too small for a double bed. 2 of the 3 fire doors leading to our room did not shut properly. Breakfast room plug under front window by the lawn area so badly broken was partly held together with electrical tape but still gaps big enough for an adult to get fingers in let alone a small child. Teapot in breakfast room chipped which I had two days running this should be thrown away as could spread germs/bacteria making people unwell. General unkept paintwork very tatty paint peeling away. Several areas we saw bare wires on show. Carpets in corridors bare could be trip hazard. It would be nice to be kept informed of action you will be taking please. We paid £202 with breakfast for 2 nights it was not worth £20 a night to be quite frank. I will be complaining to the hotel and the AA Who give this a 3 star rating which I can't understand how they got this they obviously haven't checked up on them recently if they do so at all.

    2.9

  • Neil
      United Kingdom
    July 29, 2014

    The room was clean spacious and pleasant. The staff were very friendly, welcoming and helpful. the breakfast was really nice

    Room was a little too hot. In fairness it was the hottest day of the year so far. The outside of the hotel is no oil painting and needs some TLC. Dont be put off by that though. I was asked for a £5.00 returnable deposit for my room keycard. How dated is that?

    6.7

  • Lauren
      United Kingdom
    July 29, 2014

    The staff were fantastic Super helpful

    Parts of the hotel had poor wifi reception

    8.3

  • Nigel
      United Kingdom
    July 26, 2014

    Parking

    Food. Comfort. Far too hot. Smelly. Dirty. Old. Messy. Untidy. Very expensive for poor quality.

    3.3

  • Derek
      United Kingdom
    July 25, 2014

    Nice place to stay

    Bar person /waiter not helpful & very roode , he couldn't wait to get out of the place

    5.5

  • Lorraine
      United Kingdom
    July 24, 2014

    Staff are very friendly and accommodating very polite . service is great bring dinner to your room if you prefer. All facilities clean fresh linen towels etc .

    Nothing

    10

  • Lesley
      United Kingdom
    July 23, 2014

    Staff were nice

    Building work going on, not very clean.

    3.8

  • Anonymous
      United Kingdom
    July 22, 2014

    Room ok for one night. Had what needed.

    View looking over a roof. In the bathroom could not turn the heating off; and outside was a boiling day. So room was really uncomfortable. Told reception they did supply a fan. Did not do much good. Rang today and was told old building and some radator works the hot water. So not very good system. Good if you want a sauna. Did not get offer to move rooms.

    4.2

  • Susan
      United Kingdom
    July 21, 2014

    Staff very accommodating and proud to work there, Perfect location for us, Alternative room was more comfortable.

    Initial room was tired and in need of updating.

    6.7

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