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Quality Hotel & Leisure Centre Norwich
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7.5
Top
Based on
90
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Karen
Mature couple
norwich,
United Kingdom
February 18, 2009
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staff were so helpfull and friendly they were not like staff at all just like old friends very polite and happy in their work |
10 |
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Anonymous
Young couple
United Kingdom
February 15, 2009
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the hotel was comfortable, the services and facilities, food etc was very good. and the staff were very professional and friendly. |
10 |
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Steven
Mature couple
Orihuela Costa,
Spain
February 7, 2009
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Rooms nice, tidy & clean, staff nice but the food was terrible, we booked for full english breakfast every day of our stay but only ate there the once. food |
6.5 |
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Nicola
Family with young children
Ruislip,
United Kingdom
January 27, 2009
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friendly staff, willing to help and hotel offered everything that we wanted |
10 |
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Alan
Solo traveller
Basingstoke,
United Kingdom
January 26, 2009
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Location Furnishings and fittings are very worn and tired. Refurbishment is recommended. |
5 |
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Justin
Solo traveller
Swadlincote,
United Kingdom
January 26, 2009
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The price was excellent especially for a hotel with leisure facilities. The Hotel is tired looking and needs modernising (although this would probably mean prices would go up). You get what you pay for!!! |
7 |
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Mark
Solo traveller
SELBY,
United Kingdom
January 25, 2009
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The hotel staff were very helpful and the bed was extremely comfortable. The room was in a very bad state of repair. The bath had insects crawling around in it and the shower was useless. I tried to watch TV in the bar but couldn't hear it as members of staff were drinking in the bar and making a noise. |
5.5 |
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Jonathan
Solo traveller
salford,
United Kingdom
January 24, 2009
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very run down and in need of major facelift |
4.5 |
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David
Mature couple
lincolnshire,
United Kingdom
January 23, 2009
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we stopped over a weekend and found it nice and quite |
8 |
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Ewan
Solo traveller
Gargunnock,
United Kingdom
January 23, 2009
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There was a gym.Staff were polite and helpful - in the main. The resteruant was expensive for what you got. The breakfast selection was not very appetizing.The bed was so soft that I woke during the night with back pain.Two days later my back is still sore.Being asked to pay £5 for 1 hours internet acces in 2009 just isn't funny - it should be free for 1 hour and £5 for a 12 hour period. |
6 |
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Iris
Mature couple
durham,
United Kingdom
January 16, 2009
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I asked for a quiet room not near any generators. The room we were given was directly on the top of a generator and the window did not close as it was broken. I was charged for two room and had long detailed telephone calls took place before the error was located. This caused me a great deal of stress. |
5.5 |
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Pauline
Young couple
Norwich,
United Kingdom
January 8, 2009
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Good location. Gym and pool |
7.5 |
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Bettina
Young couple
Great Bardfield, Braintree, Essex,
United Kingdom
December 23, 2008
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Convenient for shopping in Norwich, comfortable bed, room was nice and warm, good breakfast Decor and furnishings in dining room and room/bathroom tatty and in need of refurbishment. Showercurtains in bathroom and spa area need replacing! |
7.5 |
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Clive
Solo traveller
Ashford Kent,
United Kingdom
November 10, 2008
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Convenience of location Food was poor, no choice, only barfood |
5 |
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Stephen
Mature couple
Morecambe,
United Kingdom
November 1, 2008
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Quiet and friendly. We just thought that the rooms and the hotel in general could do with modernising a little. Felt it was quite old fashioned but when looked at the front of the hotel online, we didnt expect it to be as old fashioned. |
7 |
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Nigel
Mature couple
lowestoft,
United Kingdom
October 29, 2008
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locality in need of redecoration |
8 |
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Clare
Mature couple
glemsford,
United Kingdom
October 29, 2008
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value for money we were not informed that the dining room was closed on the last night of our stay bar meals were not to the standard of the food during the rest of our stay |
6.5 |
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Carole
Mature couple
Hatfield Hertfordshire,
United Kingdom
October 21, 2008
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The spa: wonderful and the reason we keep returning |
9 |
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Edward
Mature couple
Wetherby,
United Kingdom
October 15, 2008
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Good value all round package |
10 |
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Gary
Mature couple
Nottingham,
United Kingdom
October 14, 2008
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Good general value for money Lack of control of heating in room |
6 |
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Russell
Solo traveller
Bromsgrove, Worcestershire,
United Kingdom
October 14, 2008
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Great nights sleep Only thing that I would say is that there was no facility for drawing out cash |
9 |
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Anonymous
Family with young children
United Kingdom
October 14, 2008
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Friendly, helpful staff. Much cleaner than many other similar hotels we have visited. Range of facilities great for a party of grandparents, adult children and young grandchildren ie swimming, gym, choice of places to eat and adjacent Ten Pin Bowling for family fun. Everyone well catered for. Would prefer a 'no dogs' policy or at least to be sure that they are restricted to certain bedrooms only. Our children were quite scared by 4 yappy snarling little ones we were confronted with in the corridor. |
8 |
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Barbara
Family with older children
ramsgate,
United Kingdom
October 14, 2008
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hotel access easy from main routes Decor was tired |
5.5 |
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Michael
Mature couple
scunthorpe,
United Kingdom
October 14, 2008
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position convnient for us gardens not well kept |
6.5 |
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Anonymous
Family with young children
United Kingdom
October 14, 2008
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Staff were outstanding Hotel in need of an update. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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