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Newest reviews for The Southcrest Manor Hotel Redditch

  • Jan
      United Kingdom
    September 2, 2014

    Situated close to where we were visiting

    Needs refurbishment

    5

  • Nikki
      United Kingdom
    September 1, 2014

    Location Room was very good Cleanliness

    the shower had absolutely no power - definite maintenance needed on it

    9.6

  • Allan
      United Kingdom
    September 1, 2014

    staff,locationand restaurant was very good.

    rooms looked very tired and run down.

    6.7

  • Simon
      United Kingdom
    August 31, 2014

    New Stylish Room & great food.

    Didn't get to use the sauna

    10

  • Amy
      United Kingdom
    August 31, 2014

    Lovely comfort. Nice surroundings. Staff friendly

    The phone to reception was broken at the wall in our room. No air con made room very stuffy

    6.3

  • Jocelyn
      United Kingdom
    August 29, 2014

    Breakfast OK, staff very helpful.

    Quality of room tatty! Broken mirror, tired décor, Kettle not working.

    5.8

  • Ruthmarie
      United Kingdom
    August 28, 2014

    I booked this hotel for my daughter and I as we were on a day trip to West midland safari Park. The hotel is lovely, welcoming staff and great food. Sadly we were too tired to use the Spa but we will on our next visit. Oscars restaurant is very nicely decorated with beautiful views of the garden.

    The only down point is the tv could of been a little bigger.

    9.6

  • Anonymous
      United Kingdom
    August 25, 2014

    Fantastic staff, great hotel, child friendly, will definately return

    Pillows were too hard!! That's all!

    8.3

  • Anonymous
      United Kingdom
    August 25, 2014

    Great valve for money, good room size and a excellent breakfast

    Stayed in the old part of the manor lovely room, but was kept awake all night by thin walls, could hear next room, with speak, floor boards and loo flushing. Means to make each room sound proof!!

    8

  • Clifford
      United Kingdom
    August 24, 2014

    Refurbished bedrooms / landings

    7.9

  • Philippe
      France
    August 22, 2014

    the excellent breakfast the large room it is located in a quiet area, with a lovely garden it is a ten minute walk to the centre of Redditch where there is a huge shopping centre (very convenient)

    a slight smell of mustiness in the corridor leading to our bedroom

    10

  • Keith
      United Kingdom
    August 22, 2014

    Convenient for what we required. Rooms comfortable for price paid including breakfast. Staff were excellent when we had the problem with the water in offering alternatives and solutions, full credit to them

    The room we stayed in needed some 'TLC'. Problem with the water taps in the bathroom basin and they had to turn off the water.

    6.7

  • Anonymous
      United Kingdom
    August 20, 2014

    Friendly service food

    being woken up 5:30am by somebody knocking loudly on the door opposite

    8.8

  • Colin
      United Kingdom
    August 20, 2014

    The organisation and quality of the food for the wedding breakfast was exceptional, as were the staff, the bar area and gardens

    The rooms, whilst a nice size and generally cleaned to a good standard the fixtures and fittings are looking a little tired. For example the curtain rails and rings were showing signs of rusting which impeded their usage.

    8.3

  • Richard
      United Kingdom
    August 17, 2014

    In suburbs of Redditch town yet tucked away in own grounds and felt like a peaceful countryside stay. The staff were friendly and attentive and,the restaurant dinner menu we had was absolutely first class for flavours,presentation and value. Good breakfast too ! Highly recommended.

    One of our mattresses could have been firmer! But that's all !

    9.6

  • Anonymous
      United Kingdom
    August 12, 2014

    Lovely friendly staff and very helpful. The evening meal was very nice. Location was great.

    The decor was very tired in our room and wall paper was peeling off.The mattress was not of good quality and I found it very uncomfortable. The general appearance of the room interior was tired and where it had been renovated standard of finish was exceptionally poor.

    6.3

  • Anonymous
      United Kingdom
    August 10, 2014

    Breakfast was the only good thing there.

    The cleanliness of the hotel room was so poor. We had to request hotel staff to clean the room again and remove all spiders and webs from room(5 spiders with the ceiling and walls). The toilet seat was filthy we cleaned it ourself. The cups in the room were dirty.

    3.8

  • Amanda
      United Kingdom
    August 10, 2014

    Nice location. Very cheerful, friendly and helpful staff. Nice hotel. Breakfast was good - hot and cold buffet - and pleasantly surprising for the price we paid. Lovely grounds.

    Not the most comfortable pillow but overall very good value for money.

    8.8

  • Anonymous
      United Kingdom
    August 10, 2014

    Very helpful, professional staff, lovely surroundings. Free ample parking and free internet.

    Lack of air con. Next time will ask for room overlooking gardens, not overlooking car park.

    7.1

  • Anonymous
      United Kingdom
    August 6, 2014

    Location. Staff. Bar. Garden.

    Minor fault but could maybe update the decoration.

    9.2

  • Gerald
      United Kingdom
    August 5, 2014

    Staff are very attentive. Food is excellent - well presented and tasting delicious

    Bedroom & bathroom tired and dated

    7.5

  • Angela
      United Kingdom
    August 2, 2014

    The staff very helpful. The rooms are very clean have everything you need. At long last a hotel that gives you plenty of plug sockets. I have recommended thus hotel and will go back

    The chips they tasted of fat. Not nice at all everything else very nice

    8.3

  • Joanne
      United Kingdom
    August 2, 2014

    The staff were helpful & friendly. Room spacious & clean. Nice location & communal areas eg dining room & bar etc

    Just minor points on food, bread could be fresher as could the pastries at breakfast. More attention to detail on basics like that & this place would be exceptional

    9.2

  • Jeannine
      United Kingdom
    July 29, 2014

    The location

    No air con, heating had been left in full when already a boiling day, no fans. Sockets hanging off, 1 towel for a couple, twin beds yet booked a double bed , mixer shower yet could only have cold or scald yourself need I say more unacceptable in this day and age!

    4.6

  • Helen
      United Kingdom
    July 29, 2014

    The staff were very helpful and polite. The grounds were lovely.

    Nothing

    9.2

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