Holiday Inn Darlington-A1 Scotch Corner  

Every stay so far had problem of some sort at reception.This time we had been booked as no show for an earlier date which we hadnt booked. Orders taken for meals by bar staff served to tables at random as nobody seemed to know who had ordered what.hence I had finished my meal some 20 mins.before my wife got hers and some billed to the wrong table. We had similar billing problem on our previous stay. Tv in room didnt work .When reported to reception they already knew but hadnt bothered to say so at booking in. Poor selection of Bitter beer and what was on was excessively cold for a good bitter beer.

Recent major refurb makes this a great place to stay. Will use again.

Excellent attentive staff. High Holiday in standards, nice refurbishment and quality breakfast.

Nothing really, had to cross car park to spa but that can't be helped as the spa has always been there

This was the perfect place for me to stay. It was my first trip up to Darlington, visiting my son. The Holiday Inn was just the right distance from him. The room was clean and comfortable. Excellent facilities and a lovely TV that worked!!! (so many in other hotels don't) Tea and Coffee making facilities which I feel are a must. It's so nice to wake up and be able to make that first cuppa in the morning. I would also like to say how good the breakfast was, something for everyone whatever your taste, tea or coffe brought to your table which is nice, much better that dispensing it yourself from machines. I would definitely come again.

Comfortable with excellent facilities-food good in restaurant and breakfast=swim/sauna/gym- has everything you need

Very clean. Staff very friendly and helpful. Would definitely recommend to others.

Rooms were lovely, staff very friendly.

Although it is right next to the motorway ... its a lovely hotel with great facilities (that I didn't get the chance to use ... maybe next time!) and has a really nice feel to it. Lovely bar area, great looking resturant (again ...arrived after 10pm so was closed!), lovely room, nice breakfast and great price!

If you are a light sleeper, you will notice the road noise!!

Executive room was excellent - room 206. Bed was really comfortable, room and ensure immaculate. New bar and dining area were gorgeous, no longer looks like an airport lounge.

Breakfast service very haphazard and slow. There did not appear to be any structure. Took a long time to get a cup of tea and on the second morning cooked breakfast items were allowed to run out and we had to wait in a queue. I would suggest seating guests would make serving tea/ coffee faster as staff would no exactly who came in and when. Or perhaps all self service to release staff to assist with topping up. A little slow in the bar especially when your sent back to your seat to wait to order food. We sat 15 mins as the bar became busy and I think initially we were forgotten. Perhaps initially ordering at the bar wills be more sensible.

Decor was fab

I was allocated a disabled access room which had a green light on all night - it kept me awake

Good service, well designed and equipped rooms of above average size, excellent breakfast. Well sited for a stop-over when travelling west (the purpose of our stay).

The quality of the breakfast was disgraceful. We arrived at 9.30am(breakfast is served until 10am) there was hardly anything to eat, we had to ask them to serve more food and the bread was disgusting it had blue mould on it. Staff at breakfast were not attentive at all. Very poor experience for a breakfast.

Beautiful hotel, lovely room. Decor was really lovely.

Lovely bathroom but toilet pan was too close to the sink so my husband had difficulty sitting down.