Quality Hotel St Albans  

The girl at the front desk was really warm and welcoming. The rooms were hot but it was brilliant because it was so cold outside. The room was really nice and cosy, all very clean. It was close to the clubs and bars and the taxi cost around £4. The train wasn't that noisy at all. You can hear it but not enough to keep you awake. Really enjoyed my stay.

Only the fact my partner was ill the next day and we were charged for not checking out on time. But this was expected.

We found the staff very friendly, polite and helpul. Problems and queries dealt with quickly and professionally.

It is convenient for Cockfosters underground

The sight of a man weeing up your outside wall when we arrived The noise in the corridor during the night until 5am from the wedding party I appreciate that this was one off but it should have been controlled The proximity to the trains running through the night as the noise came through the air grid in the room My husband does not want to return but I would for the convenience of access to London

The good choice of food available in the restaurant.

Very far out from the town. Extremely hot in the bedroom had to put on air con all night and that was in November.

Staff was very friendly. Decent walking distance to St. Albans city centre. Good breakfast. Excellently kept bathrooms & rooms.

The reception & restaurant staff were courteous and helpful. Public areas are very clean and new-looking. Breakfast was self-service buffet- style and included continental and 'full english' options. Ample car parking space. Buses into St Albans (5 minute ride) stop near the hotel.

I think our room was in the original part of the hotel. We'd asked for a twin room, which we got, but it felt cramped. However, the bathroom was clean and spacious. Floorboards in the room and the corridor outside creaked loudly whenever walked on and the railway line serving St Albans was just across the car park at the rear of the hotel. Noise from the trains didn't let up until midnight and started again around 6 A.M.

Room was comfortable and clean and the breakfast was good. Unfortunately the noise from the train line was a little loud being in the end room. No free internet was disappointing.

No free wi-fi internet

The matress on the bed in room 237 was dreadful, I dont think it has been changed since the hotel was built.

Comfortable bed.

Bathroom was very basic. Toilet roll holder was broken and limited space to hang wet towels.

Previous reviewers mentioned the breakfast, it really was excellent!

Its proximity to my event.

Very noisy with the train line along the back of the hotel.

Room was comfortable and clean. Food in the resturant was good. Staff were polite.

No tea and coffee making facilities in the room. Tea and coffee only available in the bar at certain times and in the circumstances highly priced.