Quality Hotel & Leisure - Stoke-on-Trent  

Adjoining rooms as you could hear other residents talking

We didnt pay alot for our room at all and got a very good deal, i believe the hotel or at least our room had recently been updated. It had onsite free car park for guests and was close to the cinema we went to and 30mins from alton towers were we also stayed , deffo use hotel again . Tesco accross road for essentials inc nibbles. Amazing !

The hotel in the city center, restaurants, bars, pubs, shopping facilities around. The pool and jakuzzy was really good, leisure staff very kind. The room was tidy, big thank you for cleaning staff.

The hotel corridors were dirty. The room was so small, the bed between single and double, very uncomfortable for two of us. No heating in the room, was cold at night, the radiator was dripping, our clothes got wet as we left our bag by the radiator. Requested a hairdryer, never arrived. The room was ever so noisy as the restaurant was under us and both night had some party in there, ergo couldn't sleep till am2.15, till the loud music ended. Very annoying, especially when you want to have a little battery charger weekend out.

I did not like the layout of the hotel.

The bed was comfortable and the shower was hot.

Hmm, where do I start? The overwhelming smell of paint in the bedroom? The dripping ceiling in the bar? The shoddy breakfast? The table collapsing at the reception I was attending? The frankly poor choice of beers available? The fact that we waited forever for drinks?

Friendly staff nice clean and tidy

It was a really good room and great spa

Ithe hotel is over all, a bit grubby..but not dirty

We booked two rooms one room the suspended ceiling was about to fall in. Both rooms were like a sauna as the heating pipes ran through both rooms. Staffordshire bull terrior walking round freely at one point! To say it was basic would be an under statement. Thankfully we only stayed one night.

The hotel had very good access to the city centre for shopping; it was a good place to stay for a simple overnight trip.

choice of breakfast items

indifferent staff; poor and contradictory information; a total decline in standards of service since my last visit

Hotel and staff where freindly polite and looked like they where happy. Swimming pool.Price.

Resturant food poor not unlike school dinners and was over charged for main meals by £2.00. No staff at the bar most of the time, you had to go to reception. Beds rock hard and sofa bed not suitable for young child, she keeped on hurting her self on metale bars and had to sleep in the doublebed with us.

The room and the facilities were very nice i enjoyed the pool,jacuzzi and sauna Breakfast was very nice

a month prior to arrival friends of mine who were staying too rang and asked if we could have adjoining rooms and were told yes no problem. Upon arrival we were told there were no adjoining rooms were available. We also ordered from the snack menu on the saturday evening and the mean took aprox 1 and 1/2 hours to arrive

the location

Condition of room was very old, every floorboard creaked loudly, floors uneven, very small room with hardly enough room to walk around the bed, no water pressure in shower, food left on tray on the floor near lift for our entire stay, dirty laundry on floor near our room when we arrived, still waiting for my neckless to be sent to me which was left in room (10 days later)