Ramada Hotel Warwick  

Initially, I had only booked to stay at the Ramada Hotel Warwick because I had no other option for that evening. After reading numerous scathing reviews on the hotel I was not expecting much at all. However, I found the whole hotel experience a complete pleasure and cannot fault them in anyway. My room was lovely, clean tidy and stylish. The staff were constantly available for help and were warm friendly and efficient. The overall impression of the hotel was clean and well designed, with a superior quality feel. Such a shame they have such a poor reputation, but obviously a lot has improved!! Very impressed and I will definitely stay here again and recommend it to others.

Only thing I could think of was the breakfast selection was a little lacking in selection. Seemed to be a very basic choice of things to eat so maybe a wider selection of food would be beneficial?

Comfortable and close to stoneliegh show ground (kit car show)

The room was very good but I found it to hot and stuffy/airless. I know being on the ground floor (room 110) always posses a security problem but a means of ventilation would have made the stay much more pleasant. I am sure there are secure window fittings that would allow some form of ventilation without compromising safety/security. For the future I would only book upper floor rooms just to ensure the availability of fresh air by the opportunity of an opening window. Having commented thus both myself and my wife did enjoy our stay.

It was clean Free internet

No hot water when we returned to our room around midnight, had to wait until morning for a shower - we had been dancing so hot and sweaty The place is falling apart

I thought the staff were outstanding. They tried so hard to make sure we were comfortable and didn't make us hurry to do things- we were at a family wedding and it couldn't have been more relaxing to start and finish the day at the hotel. I have stayed in many hotels in the world and this one really impressed me on value for money, on the facilities in the rooms but most of all on the staff and their care for us. Wilma Miller

Room good, staff excellent

The staff were exceptionally lovely, the hotel let them down.

Very very dirty, the entrance hall is deceivingly lovely but the rooms are in need of some serious DIY

Good value.

Didn't have a Lift.

Friendly staff. Nice room. Good breakfast. Overall not bad value.

It's clear that the hotel has and is undergoing a refurbishment. Whilst the decoration is good on close inspection some of the work isn't a brilliant finish. For example holes drilled in wrong places left in walls or tiles. Towl rail and shaver socket not properly fixed. Painting around doors rough and unfinished wood.

Private function on and refurbishment in progress restaurant was in a temporary room but no staff on so we had to eat in the bar - not much choice on menu - italian or indian - no bar staff as such we had to go and find someone when we wanted drink - would not consider staying in this hotel again

Good location, friendly staff, security patrols throughout the night to safegauard vehicles

Not much to do other than the bar and restaurant, would recommend to get to the restaurant before 21.30 as the italian menu was discontinued as the 'English' side of the kitchen closed, and unless you like Indian that was all that was on offer. Breakfast was reasonable choice and good quality.

Value for money, and cleanliness

It was under new management and there was a shortage of staff on duty and the staff were not experienced It reminded me of Fawlty Towers in many ways although the staff were polite, they seemed lost.

Staff quickly fixed error of overcharging. Staff friendly and helpful. Quiet location out of hustle and bustle and despite renovations. Decent shower once you got it working.

Told both by staff and in room menu that the Indian restaurant also had a continental menu, only to find restaurant had no idea about continental menus and only offered Indian/Italian or could cook something especially for us. Neither my husband or I can eat Indian or Italian, but still like to have a choice of what to eat. Made us travel elsewhere/hotel or restaurant lose our money. Staff made an error with our booking through booking.com and would've charged us an extra £10 if we hadn't picked up on it. No lift to get upstairs-makes getting heavy bags to room awkward when have a bad back. No offer to get someone to help with bags.