Quality Hotel Wembley & Conference Centre  

Freindly reception staff and free car park

Floor 3 corridor smelt Very damp as did the room we were in. When we went to fill the kettle for morning coffe, someone had been cooking in it and it had rotten food in which smelt disgusting. If the room had been checked properly this would have been noticed.

The location adjacent to Wembley arena was perfect

We ordered food in the hotel restaurant for the three of us, and generally it was fine. However, a chicken burger meal for my son was poor. To avoid his embarressment I did not complain at the time of the meal, but mentioned it as a comment when booking out in the morning. The management appologised and not only refunded the cost of the meal but also offered a complimentary breakfast, which was an excellent piece of customer care. Things do go wrong even in the best hotels, and in this instance it was really nice to see our comments taken notice of and action taken to remedy the situation. We paid £60 for a triple family room which was exceptional value, huge and functional, and perfect for a one night stay near to Wembley.

Location and parking

Room stuck of cigarette smoke towels almost bald and grey extreamly cold in room, radiator worked, heater didnt

Great location, very clean, staff very friendly.

The shower in the bathroom old and not very good, the rooms looks very well as they were recently done up as a staff member infomed me. But the shower is not good.

The room was big and comfortable with everything you need.

There is big building work going on, and they start at 7.00 a.m. And they were very desinterested when we complained about the noise. We recomend this hotel, but make sure that you get a room at the front on the left.

Staff were very plesant and helpful, we had our grandson with us and he liked the way the staff treated him and spoke to him unlike a lot of hotels we have stopped at in london.We will be returning the location is good for the tube and the food is good thank you to all the staff.

One gripe our room had two craked windows and they were dirty in and out.

Perfect location near the Arena and the Stadium. Very kind and helpfull staff. Nice big room.

Maybe it would be a good idea to add some vending machines, would have been very welcome when we came back from the concert at the Arena.

Was just having a relaxing time away from wife as I needed break away from her and kids as I work long hours and would come back and recommend.

Ideally situated for Wembley Arena and Jubilee Line to London.

Location - just a short walk from Wembley arena

Breakfast was an extra £14 which is ridiculous

Distance to the Arena.

Damp uncomfortable accomodation.

There were cockroaches in the bathroom. Shower did not work and the window had a massive crack in it.

Very close to wembley stadium very nice hotel room was very warm.