Quality Hotel Wembley & Conference Centre  

Close to Wembley Stadium, free parking.

Little shabby, bed not very comfy.

We stayed at this hotel to go to the FA Cup final, previous reviews are right it is perfectly placed for the stadium. We booked 11 rooms initially on Booking.com so that if need be the rooms could be cancelled without having to pay anything. By the day of the final we were down to 9 rooms and we did arrive en mass, which confused the reception staff but all eventually worked out and each room was paid for individually. Before we left for the match one of our party was trapped in the lift with 7 other people. The hotel rang for an engineer and they were expected to wait for an hour until he arrived. They were released by the Fire Service after 40 minutes having called for help from within the lift. There was also an incident when the reception staff handed a pair of tickets to the wrong people leaving 2 football fans without tickets having travelled from Australia to attend. The room was clean and all of our party agreed with this however 5 out of the 9 rooms has no hot water to the shower and one blew the lights while trying to turn on the heating. We had a full English breakfast the next day which I would describe as ropey. We stayed 1 night and having returned home have found the hotel have deducted the money to pay for all 9 rooms from our bank account!! So they have had payment twice and the manager has just informed us that this is their procedure, what twaddle. Having stayed at all 3 hotels on Empire Way I would recommend you stay at 1 of the other 2!

Convenience for visiting Wembley

We stayed in Rm 415 and the very large window opened fully, restrictor was not operating. This was very dangerous as the window cill height was low and this was not limited to our room as my friend on the 8th floor reported the same issue. I would be very worried staying here with youngsters.

Very friendly and helpful staff. Located right beside the Wembley Stadium and a few minutes walk to the underground station for both Jubilee and Metropolitan lines Ample free parking during the period of my visit.

The cost of cooked breakfast was expensive. Continental breakfast at £ 7.95 was probably OK but full English (£ 13.95) which involved a plate of (one of each) sausage, bacon, half tomato, baked beans, some tinned mushrooms and a hash brown at an additional cost of £ 6 was excessive and of only average quality. Surprised to find that when I arrived at mid-day the hotel had already charged the deposit to my card when it clearly says that the card is used to secure the room only. Compared to many hotels of similar type and price range in London this one is still worth a return visit.

comfortable bed. Very polite and pleasant staff.

the only thing we were disappointed with was the cooked breakfast was not hot enough and the tea was luke warm. We did have a meal the evening before though which was hot, tasty and good in portion.

Very clean and I found the restraurant very good.staff were first class and the location to wembley 100%

Car park not big enough

Close to stadium for football game with car parking, Friendly staff. Quick booking in at Reception.

Bar prices - far to expensive. Cost of drinks increased on day of match. Bar was grime no atmosphere.

We stayed there on 13/4/12 for the fa cup semi final our stay was fine until we tried to exit the car park on our departure the next day and we were not allowed to leave until we paid an extra £ 20.00 for parking which on the booking confirmations clearly stated it was free parking for residents with no strict time to leave the car park on departure , so not only were we delayed terribley but also an extra £ 20.00 cost for parking which is absoloutley extortionate in my book and because of this we and any body I know will never be staing at this hotel ever again and we are really annoyed about this and we are considring further action !!!!! do not stay here

Very friendly and helpful staff, great location if going to Wembely Stadium

The hotel was very dirty and grubby.

Car Parking was chaotic as there was a travellers wedding reception taking place in the hotel. Room was adequate but towels in bathroom were poor quality and shower head was blocked with limescale resulting in extremely inadequate and frustrating shower. Bed coverings were of poor quality and bed not particularly comfortable.

If you are looking for a reasonably priced hotel, with free parking and a three minute walk to Wembley Park tube station, this is recommended. There was however a strange selection of customers from construction workers to Eastern Europeans, and the car park included more than the usual number of white vans. Use it as a cheap stop over if that is what you are looking for.

Bad

Each night they awake me with alarms. Impossible to sleep. The staff did not aid me to move my bag. They opene the two doors during the evening and I suffer a lot of cold. The employees did not solve any problem to me. Very uncomforble, and the hotel did not aid me. Only sefish bissness.