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Mercure Wigan Oak Hotel
River Way, Wigan, WN1 3SS – Show map
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6 Reasons to Choose Mercure Wigan Oak Hotel
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6 properties in Wigan
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226 verified reviews
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Mercure Wigan Oak Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 14 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Wigan Oak Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Minors under 18 years old must be accompanied by parents or legal representatives. A third person named by parents must present their written authorization (certified signature).
Based on 226 reviews
Show reviews from:
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Bed was awesome. Best nights sleep ever. Spacious stylish comfortable room. Breakfast was delicious and hot !
Couldnt fault anything
Room and lovely size bed
Cost of breakfast . No subtitles for the hard of hearing on TV . Corridors where dark and lights were slow to come on
waitress staff worked very hard to please despite being very busy at all times through coach parties
reception. bar and lounge areas all dull and lacking custom care & facilities
comfortable beds & pillows large spacious room
2 staff at the bar talking to a woman they new. I had to ask if they were serving one replied yes and carried on talking, they need some serious training that is a management fault also I phoned 2 times to ask for help with getting to the hotel as we had problems finding it, I was told he could not help as he was not from wigan I cannot be the only person to have asked this question very poor customer service it is a shame really as the hotel looks very impresive
it was great location rooms spacious very help full staff
The staff were very polite and chatty, especially the receptionist. Excellent parking facilities. The beds were very comfy, Nice toiletries in the bathroom. Very good hot and cold buffet breakfast
Comfortable, clean, quiet
Room was comfortable and clean and loved being able to order fresh milk in morning in bedroom for early morning tea Staff on reception desk were very helpful and had a polite manner
We paid extra for breakfast. There were not enough staff to cope and so people were waiting for ages to get a table Once having a table, service was very slow - and cooked breakfast items were delivered to the self service hot plate one at a time and took more than 20 mins to arrive We asked if The staff seemed to be struggling due to serious staff shortage and when we went to ask it seems that there was not a manager on duty who could deal with this. Not good enough!
Location was spot on staff very friendly and helpfull rooms very comfortable bed really comfy
Poor value breakfast
Really comfy beds
Lunch was awful-sausage rolls and cous cous what a combination!
Located near to shops/bars/ restaurants Bar was well stocked Food excellent Restfull
The breakfast is amazing! The staff are friendly and there is lots of parking available
Wifi is terrible
If you value your privacy this is a great hotel. The staff are friendly but unobtrusive. The food is good and reasonably priced. The hotel is located in a quiet area and is within comfortable walking distance from the centre of Wigan. We will return to the hotel when we are in the Manchester area again.
No fault with the hotel.
within walking distance of railway stations. Quiet room away from traffic noise. Close to huge Tesco store
Right in the town, opposite a huge tesco. Hotel lovely and clean. Room service good, nice food.
There was a howling guide dog above me in the room above that disturbed me for a couple of hours.
Big comfortable rooms Nice shower/water pressure Good internet speed Close to the centre of Wigan (2 min) Breakfast worth the 8 pounds Incredibly friendly and accommodating front desk Easy walk to DW Stadium (20 min)
Breakfast staff were a bit flustered, but everyone did seem to come at the same time Really nothing bad to say
Friendly Reception staff comfy bed
Noisy guests at Wedding when we arrived, although we did get a apology from the GM and a free round of drinks.
Good home cooked food
Problem with repeated fire alarms at 1am.
Very comfortable room lovely bed, very clean
Location. Internal noise at absolute minimum.
Bed quality could have been better. Decorative cover on the twin bed I did not use was torn and clearly should have been removed long ago. Lighting in corridors should be better.
Nice hotel and room was cleanand tidy
Liked it all
Everything only down side was the price of the breakfast
Having too decide when you booked in if you wanted breakfast every morning as it was 8 pounds if you booked when you were checking in and 13 pounds if you decided later why the difference
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