Hotel 53

The unprompted friendliness of the staff, the space within the room and variety of food available.

The noise of the air conditioning units on the rood adjacent to our room. I had to ask about car parking rather than the staff enquire whether I needed the facility.

I loved the comfort of the room and the fact that the sofa bed was already made on arrival....also the restauraunt was fantastic ,we will definatley be returning to this hotel.

The parking was very awkward and poorly lit.

Hotel was ideally located for shopping & sightseeing in York city centre and staff very helpful

Twin rooms were on the small side. No real space to put luggage.

The location for our city weekend was perfect and the breakfast and the room were very good.

There was no where to dry the towels in the bathroom when you had used them as night and needed them again in the morning.

Location within easy walking distance but without the noise of the city at night. Modern comfortable rooms and a plentiful breakfast. Ideal for a city break for all ages and business trips.

The staff were friendly and welcoming. The room was comfortable but basic. The hotel was within easy walking distance of all York's attractions.

The comfort and the design of the room.The location a few minutes walk from the center of the town .

The noise in the street outside which you can hear quite a lot when your room is located on the side of the road .There must be rooms that are much more quiet than the one we had .

The room was very comfortably decorated and finished. The breakfast had a good selection and was very nice.

The receptionist announced to the entire hotel how much my bill was by quoting it at the top of her voice. That was my business and no-one else needed to know. I have never had to pay a hotel bill on arrival, very strange. The room was cold and the wall heater was not working. We were given a rotating blow heater but could not control the heat and it made the room stuffy so could not leave it on through the night. At breakfast, all tables seemed to have a jug of coffee left on it, we didn't and no member of staff approached to offer a refil. I was still eating toast and the waitress took my plate away before I had finished.

I loved the size and the style of the room. The breakfast was fantastic with everything you could ask for.

The hotel was stylish and comfortable. Breakfast was good

Hotel only had one small lift which got abit crowded at times.

The rooom was contemporary and very comfortable.

Evening meal good

Breakfast 10-00 Every thing cleared away by 09-40. I'd booked and payed for bed and breakfast, but had to buy it again at weatherspoon across the road