The double bed was one of the most uncomfortable me and my partner ever slept in; I would have expected something better from an executive branded room. Latex or memory foam toppers or upgraded mattresses would have made a world of difference and are one investment the hotel needs very much.
There was a constant humming sound in the room, which I assume was perhaps the air conditioning system. I was fine with that, however, my fiance had a sleepless night.
The walls are paper thin. We had a couple with a young baby in the room next to us. Thankfully, the child slept peacefully that night.
WiFi reception was terrible in our room on the second floor, but fine in the bar and restaurant. We couldn't connect on two different devices and had to use our data plan instead. A couple of WiFi boosters throughout the hotel would have done wonders!
The cleanliness is not the best. Dusty lampshades and debris on bathroom tiles. When having breakfast, the cutlery didn't seem very clean and one cup was badly stained with tea.
The bar has a good selection of beer (generously topped to the brim of the glass) and drinks. However, in hindsight, I cannot recommend the food having dined there twice. Very hit and miss.
The location is brilliant; Llanberis Path is a two minute walk away, the town center about ten minutes. Free parking on site which is very generously sized.
The breakfast offering was superb: all you can eat continental buffet and an English / cooked breakfast in addition to that. Very good.
Both a restaurant and a bar are on site, which is handy in bad weather since you don't have to travel far to get something to eat.
The staff both in the reception area and the bar / restaurant were very professional and always had a smile on their face, which is nice.
The view was gorgeous - we could see the Yr Wyddfa by looking out of the main window.