Queens Hotel  

It was a good location for my daughter and I as we had tickets for the Ice show at the Pleasure Beach, the breakfast was very good and the staff overall were very pleasant and helpful.

The hotel was very tired and could do with a complete overall, it was like stepping back into the eighties and the bathroom left a lot to be desired. The shower was a complete waste of time and the furniture in the room was very basic and falling apart.

The staff was the best thing about the hole place

Were do I start the room was not the cleanest, if you moved in the shower you would not of got wet. Ther was no hot water in the shower. Had cold shower all weekend. The mold round the bath in the shower, the dust on the loo roll holder you could tell this had not been touch for a long time as it hung as you walked through the halls the smell of mustie was bad. As taling to the other guests there seem to be no hot showers some ran there for 30min,

everything will never go again

The theatre bar. And staff

.The hotel is of old splendour and needs totally upgrading, the breakfast was on the small side when refurbished it would be better as a buffet breakfast and not waiter service. Breakfast was 8 till 9 which is rather a short time, after all you are on hols!

Taking my grandchildren away for the weekend we found the swimming pool a very good bonus as they all like swimming so it broke the boredom of just shopping and walking about and they and my self enjoyed the full size pool. The staff were very friendly and the bedding and towels were very fresh.

The only drawback is that as a lot of busy hotels in this area it could do with a little uprade, this would not stop us from using the hotel again

Hotel staff very friendly.

Hotel bedrooms need decorating

Friendly staff

Needs new floorboards throughout as they are so noisy!! Walls are paper thin and the rooms are constantly BOILING from the heating.

the staff and the food were excellent, we asked for adjoining rooms but on arrival were seperate, within minutes the recepionist had sorted this out. nothing was too much trouble, the servic eat brekfast was excellent and the food was the same.

had read reviews about the hotel which described the decor as tired and would tend to agree with this, alot of updating is needed however this did not put us off we intend to stay there again.

Honestly .........The way out !!!!!

Everything apart from the entertainment and the smoke shelter !!!!!

The cabaret was ok.

The hotel is very shabby and in desperate need of refurbishment. The rooms were disgusting, the swimming pool area was disgusting and the food was very poor.

Pleasant staff, food and drink was fairly priced.

Pool shut too early at weekend

Convenient location, and car park, good entertainment good food and friendly staff.

Very tired in need of an update. I understand it has just been taken over and refubishment is being carried out in the near future

I liked the leisure facilities at the hotel,the staff were excellent but the hotel is a bit dated

rooms could do with a refurb