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Hilton Royal Parade Hotel

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Newest reviews for Queens Hotel

  • Gerry
      United Kingdom
    August 27, 2014

    spaciousness staff were very helpful. dining rooms were spacious food good

    being an old hotel the soundproofing was poor. guests in rooms above seemed very loud.

    7.9

  • Joan
      United Kingdom
    August 25, 2014

    everything else

    just the creaky floorboards in the bedroom really.

    9.6

  • Mike
      United Kingdom
    August 22, 2014

    Great view over the sea and pier, very spacious bedroom and bathroom, good breakfast food, free parking. Excellent central location for shops and restaurants. Interesting historic building

    Room 405 had the creakiest, noisy floors we have ever walked on - hope it wasn't too noisy for those in the room below! One good waiter, one not so good waitress. Spacious bathroom had room for a bath - would be nice.

    7.1

  • Anonymous
      United Kingdom
    August 20, 2014

    The room was really great, the beds nice and firm, clean and tidy. The staff friendly and helpful and even walking around the hotel, they said good morning or afternoon and was I enjoying my stay, and I did. We had a special request and it was accomodated, I have already told people to stay there.

    not alot actually.

    10

  • Phillip
      United Kingdom
    August 17, 2014

    Meals and extras excellent value good 2 days will reture very soon.

    8.3

  • Anonymous
      United Kingdom
    August 17, 2014

    Location with good views from the sea facing rooms and wide sweeping staircase Beautiful Victorian building with large rooms Good shower Friendly and efficient staff Tasty packed lunches Car park

    Squeaky floors but to be expected in an old building. Worried we would keep those below us awake

    9.2

  • Diana
      United Kingdom
    August 12, 2014

    Food good value, entertainment very good.

    Only stayed one night and cannot complain about anything really.

    7.9

  • Paul
      United Kingdom
    August 12, 2014

    Great location and free on site parking.

    Creaking floor boards from the room above were a nuisance.

    7.1

  • Kevin
      Australia
    August 12, 2014

    Would have been a great location if the Pier had not burnt down.

    No price reduction re Pier Fire.

    7.1

  • Clive
      United Kingdom
    August 10, 2014

    Being able to park off road.

    Poor breakfast.

    8.8

  • Brian
      United Kingdom
    August 8, 2014

    Everything especially the view.

    Squeaky floorboards

    9.6

  • Gillian
      United Kingdom
    August 8, 2014

    Paid extra for sea view - which was well worth it. Spacious room. Great location. On site parking.

    7.9

  • Trevor
      United Kingdom
    August 5, 2014

    the standard of hygiene in the breakfast room in setting up the tables is of the highest standard that I have ever seen, if it is that good this side of the kitchen doors then it must also be so in the kitchen its self a big well done to all the hard working staff who were most helpful and polite to all of us senior citizens. We had a lovely room on the top floor over looking the burnt out pier and a big bathroom

    having to leave and go home !!!!!!!!

    8.3

  • Anonymous
      United Kingdom
    August 3, 2014

    * The friendly welcome from the staff. * The excellent breakfasts and evening meals, always served fresh and hot in an impressive restaurant. * The excellent service from the waiting staff at meal times which was efficient but not rushed. * The bar lounge which was a very relaxing place to sit. * The cleanliness of my bedroom and the hotel in general. * The location of the hotel, right on the sea front.

    * Nothing really. I suppose the only minor thing I could pick up on is the fact that blankets are still used on the beds here. I would have preferred a duvet but it was no real problem.

    9.6

  • Alexander
      United Kingdom
    July 29, 2014

    Everything

    Noting

    8.3

  • Kathryn
      United Kingdom
    July 29, 2014

    Hotel room was a great size with fantastic views. free parking. Room kept very clean. Staff respectful.

    Quality of food at breakfast has deteriorated since our stay last year. Hotel requires air conditioning in bedrooms,dining rooms and lounge.

    7.5

  • Kevin
      United Kingdom
    July 22, 2014

    great service

    10

  • Keith
      United Kingdom
    July 22, 2014

    Staff were pleasant and helpful, room with sea view and pier. Large and spacious room with a good size ensuite good information folder. Nice relaxing bar / lounge areas. good location and short walk to shops.

    Did not stay long enough! no air conditioning.

    9.6

  • Keith
      United Kingdom
    July 20, 2014

    nice large spacious rooms. very clean.

    being a disabled person , a easy chair would have helped in the room, rather than an office chair.i did asked for one but nothing happened. designated tables numbers for private guests at breakfast. most guests are coach people, and take up all the tables. didn`t get breakfast the first morning due to no tables.

    6.7

  • Lynn
      United Kingdom
    July 20, 2014

    Excellent location, superb view of sea and pier. It's good to find a hotel that has proper single rooms at the front, elsewhere you have to pay for a double room to get a sea view.

    would have preferred bath rather than shower.

    8.8

  • Chris
      United Kingdom
    July 19, 2014

    location, friendly staff,clean and tidy hotel

    8.3

  • Anonymous
      United Kingdom
    July 17, 2014

    Only the location of which we were aware

    Practically everyone staying was on a coach holiday - three coaches at any time. We had bed and breakfast and intended to eat dinner in the hotel. The first night the food was almost inedible and more went back than was eaten (by most guests). The car park has been made into a public pay & display area so if we went out we were not sure there would be a space left for us. The lower part of the car park was blocked off and was used by coaches before their day trips. This used to be a lovely hotel - what a pity it had to change, no doubt in order to keep going,

    6.3

  • Kim
      United Kingdom
    July 17, 2014

    Grand imposing building alluding to a previous life as a destination luxury hotel. Prime seafront location near pier, shops and restaurants. Free car parking. Helpful and polite staff. Free entertainment (albeit catering for a mature audience) most nights. High ceilings and ornate decorations in public areas (restaurant, lounges etc) create a sense of occasion. Very clean throughout.

    Hotel exists largely on trade from coach parties. We only ate breakfast but very much prepared to a budget e.g. my cranberry juice was diluted, the ingredients of the cooked breakfast, although ample, were not of the best quality (e.g. economy sausage, hash brown, bacon). Having said that, the hotel does offer a choice of breakfasts. The bedroom had everything we needed but carpets, wallpaper, bedding was mismatched which spoiled what could be a nice room. Maintenance on the cheap was evident - sash windows past their best, most electrical sockets/light fittings were crooked, a couple of cracked bathroom tiles, no effort made to disguise electrical leads. My advice is to pay the extra for a sea view, some bedrooms look out over the backyards of neighbouring hotels.

    7.5

  • Egle
      United Kingdom
    July 16, 2014

    Location is really great - in the city centre. Gentleman who was serving breakfast for us was really polite and nice.

    The smell of the hotel - horrible. Housekeeping preparation - putting clean bed sheets on dirty corridor floor (while going to breakfast we saw full corridors with clean bedsheets on the floor near each door). Staff smoking just next to the entrance - couldn't believe my eyes. Customer service does not even exist, I felt like guest doesn't mean anything. Breakfast just one hour and a half! Breakfast manager does not know how to deal with guests for sure. I would really not recommend this hotel and I would not say that I had a pleasant time there. I am upset that I spent so much money for this hotel.

    6.3

  • Anonymous
      United Kingdom
    July 15, 2014

    Stayed three nights b&b in room we paid extra for on forth floor with a good view of sea and pier and gardens

    Dining room was awful not enough staff it was mainly for coach partys you were left we wait if you were a couple on there own and seated any were they could push you in in a very crowded dark dining room no breakfast on last morning couldnt wait forever in such chaos and we wern't the only ones wont ever go back person in charge of dining room wwas hopeless

    5.4

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