Queens Hotel  

departure

everything

Only liked the location

The public rooms at the hotel are clean and confortable. Breakfast was average. The bedroom was in bad need of redecoration, looked as if it had not been decorated for at least 30 yrs, walls were dirty and dusty. Holes in the fabric of bedside lamps, drapes and curtains faded. Radiator in bedroom leaked so had to move rooms at midnight, second room the secondary glazing would not close so very noisey, generator out side window as council were cleaning pavements at 6oclock in the morning. Night club next door to hotel so very noisey into the early hours. Bedding, towels and bathrooms spotless. Would not stay at this hotel ever again !!!

We have stayed at the Queens before and liked it very much, we must admit the room we had this time was very good. The staff are very friendly and helpfull, before we came to the Queens this time we stayed in Durham for a couple of nights. That was not as good and we wished we had stayed at the Queens longer instead of the hotel in Durham, they didn't know how to be friendly!

Nothing we didn't like, brilliant hotel to stay in.

The hotel was in a great location. It is right in the centre of all of the shops, restaurants and bars.

Central location.

Soft bed.

We liked the original features of this hotel and how it was furnished and decorated in keeping with them without being too overstated. It was very comfortable with a warm atmosphere.

Staff very friendly and the open fire in the bar with big comfy couches was a feature. Double room was large and bed very cosy. The hotel is in the centre of town overlooking a pedestrian shopping area so no traffic noise and double glazed as well. A bit old in some aspects but this adds to the rather unique ambiance of the hotel. Breakfast was very nice and plenty on offer.

Hot water for showers was Luke warm at best but ample.

It has a good location

The bathroom needs updating, no room to move in it.

Good central location close to pubs and restaurants very quiet room despite on main street

Friendly staff - very clean room, excellent bathroom, good breakfast.

Due to location and the fact it was Boxing Day night, noisy outside of hotel, however, our room was double glazed, so noise minimised.

It was very central to shops, restaurants etc.

When I booked this hotel I then looked at previous comments that had been writen and I have to say I was then slightly worried however I have to say for all those who were very critical can only think they must have just had a bad day because we had a wonderful time the staff were very friendly and helpful and could not do enough to make our stay great the hotel although not the most up to date was clean and comfortable and as 3 couples who have stayed there for the first time would without a doubt stay there again and highly recommend

Everything was great