Queens Hotel  

departure

everything

Only liked the location

The public rooms at the hotel are clean and confortable. Breakfast was average. The bedroom was in bad need of redecoration, looked as if it had not been decorated for at least 30 yrs, walls were dirty and dusty. Holes in the fabric of bedside lamps, drapes and curtains faded. Radiator in bedroom leaked so had to move rooms at midnight, second room the secondary glazing would not close so very noisey, generator out side window as council were cleaning pavements at 6oclock in the morning. Night club next door to hotel so very noisey into the early hours. Bedding, towels and bathrooms spotless. Would not stay at this hotel ever again !!!

We have stayed at the Queens before and liked it very much, we must admit the room we had this time was very good. The staff are very friendly and helpfull, before we came to the Queens this time we stayed in Durham for a couple of nights. That was not as good and we wished we had stayed at the Queens longer instead of the hotel in Durham, they didn't know how to be friendly!

Nothing we didn't like, brilliant hotel to stay in.

Staff very friendly and the open fire in the bar with big comfy couches was a feature. Double room was large and bed very cosy. The hotel is in the centre of town overlooking a pedestrian shopping area so no traffic noise and double glazed as well. A bit old in some aspects but this adds to the rather unique ambiance of the hotel. Breakfast was very nice and plenty on offer.

Hot water for showers was Luke warm at best but ample.

It has a good location

The bathroom needs updating, no room to move in it.

Good central location close to pubs and restaurants very quiet room despite on main street

Friendly staff - very clean room, excellent bathroom, good breakfast.

Due to location and the fact it was Boxing Day night, noisy outside of hotel, however, our room was double glazed, so noise minimised.

It was very central to shops, restaurants etc.

When I booked this hotel I then looked at previous comments that had been writen and I have to say I was then slightly worried however I have to say for all those who were very critical can only think they must have just had a bad day because we had a wonderful time the staff were very friendly and helpful and could not do enough to make our stay great the hotel although not the most up to date was clean and comfortable and as 3 couples who have stayed there for the first time would without a doubt stay there again and highly recommend

Everything was great

Helpful, efficient staff, lovely large bed room, open fire in dining area, excellent location in the centre of Keswick. Lovely breakfast, efficiently served and well organized. Great croissants.

I would have liked better quality toast (wholemeal rather than thin brown).

Our 3 night stay at the Quees Hotel, was very nice indeed. Had room 105, large room and bathroom,very clean and comfortable bed. Breakfast was first class, very good selection and excellent service. Hotel very warm and staff very friendly. Already booked for 4 nights December 2012. Hotel is in the process of being refurbished.

The location was excellant The staff were very nice, down to earth and welcoming - an asset to the hotel The breakfast was lovely and served promptly The accomodation had character, and xmas decorations were lovely The room size was large and well presented, the room facilites were good with plenty of storage space and space to "move around" and be comfortable The room was clean, plenty of towels and bed was comfy good value for money

The room was located on a very cold corridor and the room was quite cold when we first arrived, would have been nice to have the radiator turned on Although a spacious room with good facilities, the bathroom was cramped with no storage space or hooks, the bath drained poorly meaning showering in a half full tub and the shower hose was leaking - but these aspects are minor issues that could be remedied and didnt take away from the overall standard of accomodation