Best Western Queens Hotel  

Room was very good and clean. The hotel was walking distance from the centre.

At the desk was a girl who could't care less.

Matched expectations

Location is simply great.

Internet connection was really slow - had to use my 3g.

The location was close to restaurants, shopping and business needs.

Good location.

Very cold bathroom because it had no heating there; there was a warning sign in the bathroom - "Our sensors are very sensible so please close the bathroom door while showering" - I think the sensors are just old, not "sensible".

It is a very good hotel, located at the heart of the city. Very near to the railway station and the Dundee University as well as city centre.

The get up of the room can be changed to make more space for movement and there should be arrangement to keep the suitcase/strolly and use it.

Nothing

This was the worst hotel I have ever stayed in in my life. Apart from the room itself, which was reasonabe, the hotel was dirty, smelt absolutely terrible and was thouroughly revolting. The chairs in the bar/restaurant were disgustingly filthy and threadbare and everything about the place was awful. Our room was on the lower ground floor and backed onto the car park. Both sash windows had broken locks and could easily have been accessed from outside. I shall be complaining to Best Western and will never visit one of their hotels again.

Lovely clean warm rooms. Your options do not allow the possibility of saying if travel was with an elderly person. However I was with my mother aged 82 for whom the comfort and ease of access was important. She was delighted with the hotel too. But please see our only criticism below.

Breakfast was very good apart from the coffee. Since a huge choice of really good espresso coffee is widely available in any high street, the rather weak filter variety on offer in the hotel was disappointing.

Location size of room excellent service and food.There are a lot of orginal features in this hotel.

Central location.

Very small room.

Good location. Excellent breakfast. Accepting dogs in rooms. Dundee is a nightmare with roadworks at present so leave plenty of time to find the hotel. Best advice is turn left at the second roundabout, take next right and you are on the road to the hotel. It saves having to go over the Tay bridge by mistake!

The room was very small especially with a dog. We accept that dogs should not be allowed in public rooms but there is space in the lobby to have a pet downstairs to have a drink after dinner. This was conceeded and we then had a happy pet.

The nicest, friendliest hotel that I have stayed in for a long time and the cost was very reasonable.

Clean, value for money