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Newest reviews for Queensberry Arms Hotel

  • Roy
      United Kingdom
    28 August 2014

    Room, linen and towels spotless. Bed comfy.

    Bar and restaurant grubby with sticky tables and food on carpeted floor. Reception very untidy. Cleanliness difficult to ascertain. Overall very tired.

    7

  • Pamela
      Jordan
    28 August 2014

    The food was good

    stayed in room 24 the tap leaked all the time and had been for ages toilet leaked the room was very dusty and the noise from down stairs was loud won't be back breakfast table was sticky

    2.9

  • Michael
      United Kingdom
    18 August 2014

    Enjoyed the hotel staff were pleasant food am afraid wasn't up to much I had the steak am afraid I couldn't eat it to chewy but my wife's meal chicken carbonara was nice

    Seating area for food outside restaurant could have done with cleaning food on the floor and sticky tables

    6.7

  • Michael
      United Kingdom
    17 August 2014

    service at breakfast

    noise

    7.5

  • John
      United Kingdom
    13 August 2014

    Location in the town. Breakfast included and very good

    Needed updated. Not very clean.

    6.7

  • Robert
      United Kingdom
    12 August 2014

    Food and staff were excellent

    8.3

  • Mark
      United Kingdom
    7 August 2014

    Getting an en suite room with breakfast included for less than £40 - bargain. Just as central as the swanky Corner House Hotel. Helpful and friendly staff. Very handy for the Blue Bell Inn too:)

    Decor could do with a refresh.

    7.9

  • Brian
      United Kingdom
    7 August 2014

    Went out of the way to accommodate the two Guide Dogs we had with us.

    9.6

  • Anonymous
      United Kingdom
    31 July 2014

    The location of the hotel.

    On arriving given keys to room that hadn't been cleaned. Did get other room it was ok not much more to say about room. Breakfast asked if veggie option. Waitress reply was i dont know, dont think so. Overall hotel could do with a facelift.

    5

  • Michael
      United Kingdom
    29 July 2014

    Breakfast was good, staff (when available!) were friendly enough. Price good, but for comparable price a big-chain place would provide a more 21st century experience

    Everything about the place requires an update. Room and linen etc are clean, but room badly required redecoration. Bathroom suite was...an experience in itself! Bar and restaurant area pretty dilpatated and woefully understaffed. In the evening my partner and I waited an age to be served at the bar, eventually giving up and going to another bar. Cleanliness of bar area left a lot to be desired

    4.6

  • Rebecca
      United Kingdom
    29 July 2014

    Great location and very friendly staff. Food was lovely and reasonably priced.

    Bathrooms need to be updated.

    7.9

  • Anonymous
      United Kingdom
    28 July 2014

    Terrible smell and carpet very dirty in the hallways of the hotel. Staff friendly enough but not attentive in any way, had to wait for long periods for any service including check in/out.

    3.3

  • Janet
      United Kingdom
    25 July 2014

    Convenient stop over on a long journey. Friendly and good value.

    The bathroom was clean but did smell of the drains.

    7.5

  • Anonymous
      United Kingdom
    23 July 2014

    location,

    shower in the room was rubbish,

    7.9

  • Anonymous
      United Kingdom
    23 July 2014

    I arrived back early 4pm to find my room door wedged open with my clean towels on the floor. There were no staff about. Breakfast was untidy, plates and left overs just left. The tray for glasses was dirty and glasses rim down. I would not stay again. Why did they do nothing about cutlery and napkins stuck to the tables. No I never saw then use any cleaning product so it wasn't that.

    5.8

  • Anonymous
      United Kingdom
    22 July 2014

    Good breakfast.

    Mouldy bedroom windows. Stained curtains. Mould in bathroom.

    5.4

  • Anonymous
      United Kingdom
    15 July 2014

    location

    bar area run down low foodchoice rubbish in parking area dirty laudry left on floor in bed room area all day

    4.2

  • Catherine
      United Kingdom
    11 July 2014

    Excellent location as a half way point on our longer journey into Scotland. Friendly staff and great breakfast. The room was large and very comfortable. We had a good evening meal in the hotel restaurant and slept very well. Very good value.

    9.6

  • Josephine
      United Kingdom
    29 June 2014

    In the centre of the town and very handy as it was so close to our friends who live in Annan,friendly staff and room only entered if we requested it.good choice of menu for breakfast

    Room newly painted but furniture rather dated with very little space for luggage but updating appears to be ongoing ,hair dryer in room would have been a nice touch

    7.5

  • Martin
      United Kingdom
    26 June 2014

    Room 4 was excellent, a good view ,well furnished clean and tidy. Meals / Breakfast were excellent And the staff very helpful. Defininitely a return visit

    A safe and 'all over ' wi fi would have been perfect.

    7.1

  • David
      United Kingdom
    26 June 2014

    nice friendly staff got married in gretna green and stayed here overnight we were well looked after and breakfast was lovely

    decor is a bit dated

    7.9

  • Keith
      United Kingdom
    26 June 2014

    Friendly and helpful staff. Good food.

    10

  • Robert
      United Kingdom
    17 June 2014

    good value for money;breakfast excellent and evening dinner very good;staff most frendly and helpful

    nothing

    9.6

  • Angela
      United Kingdom
    6 June 2014

    Staff were friendly and helpful and the room was very spacios, with a large ensuite.

    The room desperately needs updating, the decor is very tired, there are damp stains around the window and in the ensuite and the tap on the bath runs constantly, leaving a nasty geen stain down the bath, which was very discoloured.

    6.3

  • Thomas
      United Kingdom
    3 June 2014

    We went with a group of friends to a funeral ,and they all thought that the hotel was excellent value for money,the staff were both helpful and courteous,the rooms were clean and comfortable,and the breakfast full and excellently cooked and served. I would have no problem recommending this hotel, thank you.

    10

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