Queens Hotel  

The location was convenient for trips into the city. The manager was very obliging and responded efficiently and politely to our complaints.

The broken bed, the television that didn't work, the unclean bathroom and the noisy guests during the night during our first stay; and the difficulty finding the basement room through a labyrinth of stairs, doors, corridors and a courtyard while carrying heavy luggage during our second stay. The breakfast consisted of toast and cornflakes.

Was good value for money! An could easily walk 5 mins to bus stop catch a no3 bus right into city centre. Staff at bar were very friendly an helpful

The hotel is currently gettin work done which we were not told about! no work was getin down over the weekend but mon-fri they started work at 8 am

Its old. The breakfast is poor.

There is nothing that I liked

The shower did not work. The walls are paper thin. The breakfast was cheap toast and cornflakes. The worst hotel in London? Probably.

It was clean and convenient.

I wasn't at all happy with the room. It was a basement room but there was no window in either the bedroom or the bathroom; I am sure this is a health and sefety issue? It also said on my booking bath & shower but their was no bath. When we queried this the reception staff were quite ignorant and said that no rooms had baths?? I knew this was a lie as the guest next to me told me so. I got the impression that the room was a converted staff room. Its number was not listed in the hotel but was stuck on the door with a piece of paper.

Not much too noisey, too old, bath too high & old to get in for shower. No hand held shower need, grab bars, as I am slightley disabled. We stayed two nights, enough for me. Did not have breakfast to far in the basement to go! You need too accomadate for the elderly.

As above read....

It was central and cheap and the staff were friendly.

There was no televison service in the rooms and the public areas had too many people. The wifi service was also very weak and you spent time looking for non existent hot spots.

Nothing in adequate parking poor room facilities mis advertised breakfast

staff at the reception was excellent !!!

breakfast was by far the worst breakfast I have got so far, you should do something with that really. This is not the first time I stay at your hotel - basically in last 2 years I have been there 8 times but the breakfast is getting worse and worse. If this happen once again I will stop making reservation because you can find hotels in the same price with better breakfast in Central London.

Price

Nothing much to like about it. but rooms were a good size, plenty of room.

Free internet wouldnt work for us and the paid for internet at seven pounds an hour was just about useless. Phone in the room but didnt have a plug on the end of the wire that was hanging from the phone.. Television only worked off an indoor aerial and reception was not worth watching and had to turrn tbe TV off every ten minutes because the sound would jusst die. There was no bedside readng lamps and the bed was pushed so tight up against the wall that the persoon sleeing on that side of the bed had to climb over the other person to get out of the bed or back in the bed. Not all power points were working and there was absolutely nowhere to hang your clothes on or any surface large enough in the bathroom. to put any toiletries on.

Location and value

Stay here few times before disappointed with room no door handle on instde of door so one of us got locked in just lucky he was not on his own ,wet carpet near window prob leak from radiator room was more for work man which they do get a lot staying the other rooms I have been in have been ok still televisions do not work properly

Hotel quality is as the price.