Queens Park Hotel

Small room

I really enjoyed the location near Hyde Park and the very calm room to the backyard. Compared to other hotels or accommodations in London, the room was quite amply and really charming, bright, always very tidy, with fresh bed linen and towels every day. The waterboiler for preparing tea on one's room is a nice service. A further plus factor is the close-by Central Line station and the contiguousness of the Paddington train station (Heathrow Airport Express). Excellent cost-performance ratio.

The loudly closing (fireproof) doors of each room and bathroom may be bothersome at night - it depends on the regard of your neighbours. Those who rather prefer a picky breakfast (fresh pressed orange juice, delicate English tea ..) should take it elsewhere.

The elevators are way too small. The breakfast was okay, however, it would be greatly improved if they offered cold cuts to accompany it. For customers checking into rooms in front of the hotel, the street noise from the smokers talking in front of the hotel can be a bit disturbing at night.

Location was great. The building and the street where it was , nice. Underground and bus stops very close. Breakfast of bread, cereal, coffee or tea, canned fruit and juice, ok.

Size of rooms too small. We stayed 7 nights, but have to change rooms because the mattress was not comfortable.

City sightseeing, shopping, parties, nightlife

The rooms are pretty tiny and the tv does not work properly

The comfort of the room. It was small yet it was adequate for me. The staff was prompt to respond when I had a question or need.

Got a big and comfortable room.

Bad isolation between the rooms ... we heard everything people in the neibouring room said.

Really close to queensway underground, 10 minutes walking to Marble Arch and Oxford street, room clean, staff 24h.

No english breakfast but only continental.

clean, friendly, quiet

being charged twice for my stay, although it was only pre aproval and was not taken from my account, i could not withdraw it untill i rang to complain and they said they do it with all bookings :(

Helpful staff - taxi was ordered for me in evening for the next morning and it came on time.

Paper thin walls, everything from the corridor and other rooms can be heard, thus I slept with earplugs.

Ease, Close to underground, Friendly door staff

Mirrored ceiling, Breakfast, Extremely tight bathroom

A range of age groups used this hotel, and the staff were helpful to all.

do not book in this hote unless you do not mind being waken up by th noise of workers who ae fixing the rooms nxt to yours, that the workers use your washroom and leave it dirty with your towel on the floor, and the receptionist and manager question your version of the event (of course there is no worker who acknowledged using the washroom of your room, however, the workers are given key passes to all rooms in the hotel...) .I asked to change room andwas offered the one right under the workers noise: not only was I not compensated for the disturb, the time waisted to pack, change room and unpack, but was laughted at by the hotel management treatment. It was a very unpleasant experience and would have cancel if I could have done.

I would like to receive the contact email address of te owner or of the general management to officially complain . I knew it was not a 5 star hotel but I did expect to be treated better and not to be given a room next to other rooms that were being remade (bathroom re done, walls demolished etc)The fact that there were other rooms available confirms the fact that this hotel really does not care about the clients but only about the payment for the rooms.