Queensway Hotel  

Very good location. Two out of the three check-in clerks were very friendly and breakfast staff very friendly and efficient. Upgraded to double room as single was awful. This was a fair sized room and had air- conditioning and a nice view. Decent breakfast with good coffee. Free Wifi worked well in room and breakfast area.

The single room that I booked was atrocious. Don't book these - I had to upgrade to a double room. The one check-in clerk was as unfriendly and unhelpful as could be possible. Room was very basic but in general clean, although the bed-spread was a little bit dodge. The bed appeared to be old and cheap.

We came for a shopping trip and chose this hotel for it's location. It was a decent 3 star hotel. The room was even bigger than I expected after reading comments before the stay. The breakfast was very basic but ok. I would say this is a nice hotel to stay in central London as long as you don't expect too much. Two tube stops and a bus stop are very close to the hotel and we could walk to Oxford street in 15 minutes.

Location, Price, Friendly Staff, Clean, Everything we needed

Seems like the hotel had been recently rennovated so it has rather fresh and clean look. The location was really good - close to Paddington station and Hyde park, walking distance from the Oxford street shops. The staff was very polite.

My room was the smallest in the hotel: about 1,8 meters wide and 3 meters long. there are like 30 cm between the bed and the table. I hardly had enough space for my laggage. The window "view" was represented by a black wall and a couple of the rain pipes.

The hotel is conveniently located in a quiet neighbourhood between Paddington station and Hyde Park.

Rooms are small and a bit shabby. In mine, the duvet had been burnt with a clothes iron and the telly had no remote control. Clean and serviceable, yes, but not posh.

The location was perfect (very close to Paddington station and in a safe area). The room was comfortable and clean. The bathroom was nice and clean too. The breakfast was sufficent (includes egg, cheese, croissant, toast, jam, butter, cornflakes, milk, yoghurt, orange juice, tea and coffee) The room was cleaned daily. There was a lift too (which is not usual in the hotels in that area) There are also some nice pubs around. I definately would stay there again.

The room was small and the bathroom was really tiny, but it was not so annoying. The pressure of the water flowing of the shower was too low. The staff was not so cheerful.

Newly refurbished room.

No towels were provided, but I was assured they do normally provide them, so this looks like a one-time oversight.

Freindly staff , always very helpful . rooms were bright and cheerful cleanliness was out of this world. Fresh towels although you have to ask for more towels(showering) but not changed until you day of departure. Conveneint to paddington station and the tube also 5 min walk to the bus on bayswater road next to hyde park . 15 min walk to oxford street and marble arch

Just need a little paint on the walls in the bedrooms also they need to check rooms before people check in . we had to ask for the electrician to check lightbulb was faulty also socket was loos from the wall , electric kettle was faulty, got a new one straight away , staff were very freindly and approachable

Very clean and the staff were very friendly

Everything was ok, except the "bathroom"! In the double room is so small that if you want to have a decent usage, you need to use it with doors open, so try to imagine the picture ;) The staff was excellent and the breakfast could be better, a bit various at least..

They allowed us to check in early

Dreadful breakfast - as basic as it comes. Mattress has exposed springs coming through it and it was much smaller than the actual base of the bed. The shower was a trickle of water.

Great location. Very close to paddington station and hyde park. Competitively priced. Room was nice and clean. Nice breakfast. Nothing special about the hotel but it did the job.

Air con did not work.

The location is very good.The hotel is correct.The room is enough(large size for London).Good Breakfast.Good staff.

The cleanness would be better, but in London its what we do expect.