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Newest reviews for Best Western PLUS Cambridge Quy Mill Hotel & Spa

  • Christina
      United Kingdom
    14 September 2014

    Lovely building and fantastic staff. Didn't get the chance to use the pool or spa but if up to the same standard as the rest of the hotel, I'm sure it's fabulous.

    We stayed on a Friday night and there had been a wedding during the day, with evening celebrations still going on. Not really a problem but could hear the disco from our room, even despite not being in the main building. Also, there was some kind of machine room or something immediately next door to our room, 103 with what sounded like an aeroplane taking off, at various times during the night, so despite a wonderfully comfortable bed, we didn't sleep too well. Dinner was great but very expensive.

    9.6

  • Eleanor
      Australia
    14 September 2014

    Lovely and quiet location with a fabulous pool and spa facility. Rooms beautifully decorated and very clean. Best breakfast ever! Would highly recommend this hotel.

    10

  • Lisa
      United Kingdom
    14 September 2014

    Brought my son to visit Oxbridge. Fantastic place to relax after a long and tiring day. Pool and spa fantastic. Lovely food and excellent service.

    10

  • Karen
      United Kingdom
    12 September 2014

    Staff were brilliant, changed my room to ground level as had accident few days before our stay, very very helpful, cheerful, always good evening, good morning etc

    10

  • Marie-claude
      France
    8 September 2014

    rooms, breakfast, location in the countryside

    wifi that was very poor so I could not work properly in the evenings

    6.7

  • Anonymous
      United Kingdom
    5 September 2014

    Friendly & very helpful staff Enjoyed the pool & sauna

    Fan broken in bathroom so we had a hot sweaty night Room hot on arrival (maybe because of above but we didn't know at the time) No wake-up call although we had asked for one! Corporate look made the hotel just like any other, anywhere else Bar was soul-less like an airport lounge

    6.7

  • Martin
      United Kingdom
    4 September 2014

    lovely decor, gorgeous afternoon cream tea, a fabulous scrambled egg mushroom, tomato breakfast delicious, wonderful setting, very friendly staff

    the bathrooms were lovely but the lighting was terrible, my husband found it difficult to see for shaving and me for trying to do my makeup, a dark wall with a small mirror with very poor lights was inadequate, something that needs attention

    10

  • Barry
      Australia
    2 September 2014

    Modern comfortable hotel set in quiet country setting. Fast WiFi. Close to Park n Ride service to Cambridge Good value

    Liked to have stayed longer

    9.6

  • Ian
      United Kingdom
    31 August 2014

    Pool beautiful Room decor Grounds Local pub, the Swan Breakfast Staff friendly

    We could hear the music from the disco at the wedding until midnight, very loud. Room very hot but did have aircon.

    7.9

  • Catherine
      United Kingdom
    31 August 2014

    Very loud at night as wedding present

    4.6

  • June
      United Kingdom
    30 August 2014

    The pool facilities were excellent and quiet

    I wasn't particularly keen on the accommodation outside the main building

    7.5

  • Carol
      United Kingdom
    25 August 2014

    Lovely setting and location. Enjoyed the use of pool and jacuzzi after our days out. Room was not in main building which was to our advantage as it was very quite even during a wedding event . Thank you Zoe for recommending our choice of room Would recommend the hotel to friends and definitely stay again

    There was nothing we didnt like

    10

  • Meredith
      United Kingdom
    22 August 2014

    One of the rooms. Most of the staff. Local restaurant, the Missing Sock. The pool. Swift response to complaints. Staff very helpful.

    Complete mess up over the second room we'd booked. Simple requests not carried out. Charged for a meal we didn't have. Was a family celebration for a 60th birthday and needed to be well organised. Sadly we were let down.

    6.3

  • Chris
      United Kingdom
    21 August 2014

    Excellent Spa and Breakfast Spacious bedroom

    Bedroom dark with small window- no view Lack of fridge, safe, air conditioning Drinks and food expensive

    7.5

  • Andrew
      United Kingdom
    21 August 2014

    The room, the staff, the food, the spa and pool, the service, the grounds were all fabulous. One particular member off staff, Tracey (bar and restaurant area) was a pleasure to be around. So helpful and service with a smile. Room service breakfast was a real treat

    The main (large bar) had a less welcoming feel, not cosy, more like a large waiting room. The air conditioning in the room was hopeless. We thought the spa facilities were wonderful, however when we were using the pool in the mornings the 'regular' uses who huddled in groups talking, treated us like interlopers and said they didn't like us interfering with 'their' facilities and routine!!!

    8.8

  • Daniel
      United Kingdom
    19 August 2014

    Location, appearance, room, staff.

    No signal on two networks. No wifi in room.

    8.8

  • Silvano
      Mexico
    19 August 2014

    Recepción happy and usefull at all time! Beds confortable and large rooms makes your stay a great experience! It was great to go down town for daily shooping and touristing But returning to quy mills hotel was like to get Back home ! The pub within The establishment awesome , great peolple sticks around to fill up your pint , and chairs are just a san English man would say are " brillant " The hotel it is surrended by big trees and narrow River that make your lunch and dinner just The way has got to be and encourage me for a good cuban Cigar " on sale in The bar " The menú hasn't got a good selección ! Even though you can always find a good british beef or a stunnish Cod fish and chips ! Breakfast is English " always kool " great eggs bacon cooked golden and crispy , sweet beans and bread sausage uff delicious , inspired by a great Green garden table outside surronded by colourful birds whisling good morning ! You want ask for more ! I surely and do not hesitate my self to suggest this hotel to any One who knows The meaning of life " peace and tranquility = happyness !! Ciao

    None

    10

  • Anonymous
      United Kingdom
    17 August 2014

    Set up was great - felt like a little holiday complex more than hotel. 'Standard' room was perfectly lovely

    Just a little too far from town - return taxi totalled nearly £30

    8.8

  • Louise
      United Kingdom
    16 August 2014

    The facilities are great and the staff very friendly. I will go back, but eat in the restaurant!

    The menu selection in the restaurant was very limited so being a two rosette restaurant I expected something very special. It wasn't. The meal was bland and boring. Very disappointing. The bar menu looked much better and the other diners food I saw looked lovely. Which I had eaten there! Although a very comfortable bed, the room was warm despite it not being a hot night and the duvet far to thick. Yes there was a ceiling fan, but a summer weight duvet would have done the trick.

    9.2

  • Christopher
      United Kingdom
    14 August 2014

    Very nice rooms, seems like brand new. Food is lovely and reasonably priced, bar area is good. Lots of free parking. Close to the A14.

    Wi-fi is free but very slow in the evenings, found it difficult to work.

    8.8

  • Tom
      Australia
    14 August 2014

    All of the above

    9.2

  • Anonymous
      United Kingdom
    12 August 2014

    The beautiful setting and very good facilities

    Distance from reception to room in block when leaving in heavy downpour no cover from elements

    9.2

  • Alan
      United Kingdom
    9 August 2014

    Everything seemed to be in place until you turned on the shower from outside the bath.

    I want to know how warm the water is before I get in the shower which is alright if you have long arms to reach around the shower screen. Also for the shaving mirror could do with some light. The light bulb is over the bath, fine but I would also want a light over the basin. Otherwise everything was fine.

    8.3

  • David
      United Kingdom
    9 August 2014

    Great room and jacuzzi bath Decent spa for a quick swim

    8.3

  • Darren
      United Kingdom
    9 August 2014

    Room was excellent

    Bar menu very limited

    9.2

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