Radisson Blu Edwardian, Leicester Square  

Flannels; good shower;location; food was excellent and they were able to cater for us as Coeliacs.

There was nothing to dislike

the location.

one staff member could have a little more polite.

Comfortable room location

a) shower enclosure was not adequate to prevent water from pooling into the dry areas of the bathroom b) Bathroom was very small with no place to hang more than one towel c) owing to how the glass partition across the shower/tub area is placed, I slipped several getting into the tub. d) I requested twin beds at least a month before but was given a king size with a single blanket which I had to share with my daughter.

The staff were very freindly.

Although our stay was over the new year period, the money we paid did not constitute for the lack of amenities and size of our room. For a 5 star establishment it was poor. We have stayed in much better establishments for far less money!!

Lovely touches in the room, staff were very friendly and helpful.

absolutely everything but especially the friendliness of the staff

There was nothing we did not like except your future plans to enlarge this friendly hotel

Staff

My reservation was for a twin. I was told that it was only if it was available. Arriving from a long trip from LA, this was totally unacceptable. I will never use Booking Com again and also, will warn others

Location is second to none for the west end, free wifi, good breakfast

the room sizes were tight even though we had a superior room it was still compact

Friendly staff with excellent location

Central, clean, safe. Good hotel bar!

3pm check in is a bit late.

Excellent location for theatregoers

Bit on the small side

Staff were very helpful indeed. Room was great, shower especially nice. Breakfast was also very good, liked the dining room and the food.

Great location and staff. Clean friendly helpful.

secure, location, welcoming staff

small room, high price, small lift, poor breakfast

The helpful and friendly staff, the really lovely breafasts, and the close proximity to all the venues which we attended.

This is only a little picky thing, but I found the pillows not very comfortable. It certainly did not spoil our stay with you, but you know as you get older, pillows can become very important!!

the room is clean but small, location is perfect.

We were located in the sister hotel off the square, this was a disappointment. This was not mentioned when we booked the hotel. We were a little early and asked if we could get into our room a little sooner, although we understand this is not always possible, it took a lot before the personell at the desk really gave it a try. Location is great but Heathrow airport is an amazing 70 pound taxi ride (!) away (one way). There are no European main land sockets in the room, although this is mentioned on the internetpage.

A very convenient position for theatres and to enjoy central london, Staff were excellent & so was the room, Overall we enjoyed our stay.

Great location, clean, quiet, nice room except for one thing (see below), and was most appreciative that they let me check in early since I arrived in the morning.

Room was nice if not a bit small, but the window was practically blocked and it was very dark. Room 109 I believe.

Is an airline pilot. I traveled and been to a lot of hotels. Honestly speaking I met the friendliest hotel staff I during my whole career. I will definetly come back to the same hotel. Excellent location and room for the price.

Very good location, ideally located in London centre. Nice international standard hotel.

Rooms are rather small.

Our booking was lost so we were taken to the hotel next door even though we had our print out details with us

We requested twin beds we were given adouble bed with a camp bed very uncomfortable . No cups in the room no milk . a bad experience altogether Very expensive not the hotel we booked not the single beds we booked will never book or stay again. Only paid the bill because we had a train to catch Dr j Reddy.

The location was great and the staff helpful and friendly

Taxis were just unable to access the hotel as it was on leicester square itself and the approach by a vehicle was very complicated. London taxis just kept going round and round trying to access the hotel

It was very central for what we required.

Shower was covered with lime scale

Staff were very friendly and helpful

Room was very small and there was no bath, noise from other rooms ie bad soundproofing