Radisson Blu Edwardian, Leicester Square  

The receptionist on the weekend of our stay was professional and a delight, she should be commended. Other staff were professional and friendly in both the reception area and the breakfast dining room. To be able to make those statements about a city centre hotel is very particular as we have had less that satisfactory experiences in the past.

I understand that breakfast was exstrinsic to the room charge; I think that this is a little steep. However, I am sure that there are sound reasons behind this.

Staff were very friendly and helpful

Room was very small and there was no bath, noise from other rooms ie bad soundproofing

It is a good clean hotel in easy distance from West End theatres and restaurants.

Price was a little high

Clean, convenient, great location,would stay there again

The staff were very friendly and helpful. The hotel was very well located for a city break and close to the tube station. The room was very comfortable and luxurious, the bathroom was perfect for my needs.

There is only one small critisism and this is not just aimed at this hotel but many hotels.....most women like to use their own hairdryer and there is never a plug near to a mirror!

Great central location - and surprising quiet .... Small rooms but all is comfortable. The free wifi is a big plus ...

Lovely hotel at a great location, we really enjoyed our stay

The mattress was a bit too hard

The hotel was very good, the staff excellent & professional and in a central position.

Food and accommodation were first class, although I think overpriced. The on-going work outside the hotel is off putting and annoying, if not simply an inconvenience. Wrongly charged me over £250 a month in advance (error on their part which was eventually credited following our visit - contrary to Booking.com's policy of paying on arrival)

Due to major building works the room was extremely noisy and despite being moved to another room after complaining this was even nosier leaving me to check-out a day early. The hotel cant be blamed for the works but needs to advise bookers of this serious issue.

The staff were very approachable, efficient and customer focused with a clear desire to not only provide for your needs on this visit, but to attract your business into the future. This is a commendable approach in such a competitive market.

The room I stayed in (307) was very large, quiet and comfortable, however for the size of the room the TV screen was way too small (from the bed, where most people like to relax and watch TV). A desk chair would facilitate in-room work, although on check-out I was advised that I could have asked for a chair and it would have been provided immediately (24/7).

We were lucky to be upgraded to a suite - very luxurious and seemingly very recently fitted out. I don't know how big other rooms are but the quality of service and fittings was excellent, as was the breakfast. The only snag was roadworks outside but I think these will be finished by end of December 2011.

location is unbeatable infront of m&m bldg. picadilly square, regent strret, oxford street, oxford circus, soho are 2 minutes walk. hashim in reception guided us to all attractions and helped us with underground map since it was our first time in london.house keeping clean twice a day.price is reasonable compared to hoels in same area.it deserves 4 stars for its location and cleanliness and friendly staff.

size of room is a bit small and no fridge in room. a bit noisy due to construction around hotel.you can hear noise even if windows are shut.