Radisson Edwardian New Providence Wharf

Très bon hôtel personnel très agréable 5 minutes de l'arrêt dlr blackwall dans une résidence de Luxe sécurisée sur la tamise espace détente et Spa superbe avec vue sur le o2 espace interrnet + wifi gratuit avec possibiltes dimprimer bien pratique pour les cartes d'embarquement. Vraiment un très bon service de la part du personnel très professionnel de jour comme de nuit.

Tout : douche + baignoire, les petits déjeuner, le restaurant, l'équipement de la chambre (fer à repasser, télé (B&O)), l'accueil, ...

En arrivant à l' hôtel, une personne vient chercher votre véhicule s'occupe de vos bagages. Je suis arrivée à midi et on nous à laissé monté dans nos chambre 2h avant l'heure sans supplément. L'hôtel est à 15 minutes à pieds du DLR et à 25 minutes du stations underground. Le personnel est agréable, aucun ne parle français. Mais étant donné que je suis bilingue cela ne posait aucun problème.

La literie est dure et l'odeur de cigarette dans une chambre non fumeur

La chaleur du personnel, la chambre et le spa

la douche ne marchait pas donc utilisation de la baignoire + vue de la chambre qui donnait sur le parking et non la tamise

we wer going to the o2 and it was a 5 min boat trip away with great view of the o2

I liked the proximity to the O2 arena and the fact that a free boat was in operation right outside the hotel across the river to the venue. Very impressive.

The room was cold and did not increase in temperature after following instructions. The room service menu was limited and disappointing and service took longer than the time stated. I also tipped the server in cash but on my bill there was also a service amount added.

I was fortunate enough to book the same hotel as Everton football club. Other than that staff were helpful, food was nice but a bit expensive considering the portions wouldnt have filled a 9year old girl. Room was awesome.

The miserable woman at the bar. Didnt seem to be too impressed at my request to search for the Wales V New Zealand rugby match.

The atmosphere was calm and relaxing

Using the hotel internet keyboard was frustrating, believe the batteries had run down.

the view

The service was poor and the staff were most unhelpful

The room was very spacious,eventually (see below) decor was modern and luxurious, the view over the river was fantastic and at night seeing the O2 lit up was wonderful! On the whole the staff were very helpful.

On checking in we hadn't had the room requested, the staff member told us that there were none left, as dutch business man had taken them all - yet when my friend when down to complain (a different member of staff) upgraded us for an extra £50 giving us a room that apparantly they didn't have! My friend also took her own towel which she kept seperate and even though we put the "Do not clean this room" sign on, when we came back the room had been cleaned and my friends towel had gone! We then had to wait on checking out for this to be found.

Reception staff were extremely efficient and helpful. All requests were met with no problem ie the transport to the O2 and hotel parking facility.

Whilst appreciating we were on a room only basis, we would have expected the breakfast bill to be added to our bill and not requested at the table before we had finished eating. A little intrusive.