Radisson SAS Birmingham

The hotel was great all round. The staff made a short trip really enjoyable.

Very centrally located, but a shame there was no parking on the premises. In addition, we arrived by car in heavy traffic at night, and missed the entrance completely.

Our stay was satisfactory, but the hotel tried to charge us again for breakfast. I had to be quite insistent, and luckily, had the documentation to support the fact that breakfast was included in the overall agreed price of £99.

clean and modern room, good views over the city and excellent location

The staff were extremely friendly and helpful. Facilities and attention to detail within our room was exceptional.

The huge bed was very comfy and the heated mirror in the bathroom was a boon. The staff were very helpful and friendly.

Only 1 breakfast option on the web site

The friendliness of the staff, Very big room with a huge window and the food in the restaurant was sublime, Overall well worth more than what i ahd paid

Central location. Modern design rooms.

When I checked in, I was told it was company policy that they had to put a hold on my card for £50 per night for any extra's that may be ordered. Was not aware of this at the time of booking. Luckily a friend swipped their card for me. The first room I checked into smelt of weed and I asked to be moved straight away. The second room still smelt but not as strong. Not very pleasant for a romantic weekend break. Was told by a lady on reception that alot of people had complained over the smell, and that it was down to the carpet cleaning fluids. Not what you would expect from a 4 star hotel. One last thing, had to wait 30mins for a bottle opener to be delivered to the room.

Good staff, great location and nice enough rooms. One of the better hotels in birmingham city centre.

Located centrally, well furnished, good breakfast, very comfortable rooms quiet for location. views of city through massive windows!

staff barely polite, nothing more( breakfast staff were an exception) parking is at an NCP around the corner, if you have luggage it is a bit tricky finding the right access to the 'drop off' facility. we ended up carrying luggage to the car park(not too far away though if you are wheeling it!) The hotel does not have a chip and pin system so my card was rejected fior security reasons; a bit annoying.

The Design of the Hotel, the quality of services, the location and the best relation quality/price that I've ever see.

I really like the design of the rooms, I thought the attention to detail throughout was good. As I am product designer, the small things like the nicely designed scales in the bathroom were a nice touch and i felt that these small details were nice like someone has actually thought about it instead of a machine churning out the design..

If i was being really picky i guess i would of liked a jackuzi in the spa, as when i use a sauna Im always used to climbing into a a jacuzi as well although i can appreciate that space is limited, maybe you could of shuffled some of the gym equipment over and knock the wall through where the lockers wher and put some frosted glass up like the stuff in the bathrooms of the suite, i think you could get away with this without encroaching on the gym area too much

I was misinformed and mislead by different hotel staff members including receptionists. This made me upset and regret that I stayed in the hotel

tv remote didnot work so no pay movies and on on screen billing. took 10 minsto find bottle opener not located at minibar