May Fair Hotel  

The service, bar area and location were the best. The luxury feel of the foyer and the all of the public areas makes for a good experience

The room wasn't up to the standard I expected. The room I stayed in previously was lovely, this one wasn't. You can register these minor complaints for me: the TV channels didn't work in the room, breakfast was dry and over cooked, it was more than edible but not right for a 5 star hotel

The best experience during our stay was the room/suite we booked. We could not fault it, and appreciate the design / facilities and layout.

The one thing that did ruin our experience was the our first morning at breakfast. We arrived at the restaurant, expecting to be escorted to a table maybe overlooking the window but instead we were taken to a room at the back of the restaurant. We were not given a menu and the overall feel was that we help ourselves to the buffet. The buffet which did not look or taste very appealing, staff were stiring the hot trays of food and several occasions, why would such a good quality hotel offer this kind of breakfast to paying guests. We did notice that other guests were given a menu and a choice and were also having waitress service! An overall disappointing experience.

Location, size, design; excepting gold/red bed spread/cushions.. Lovely and very well functioning bathroom and walk in-wardrobe.

In-room breakfast preferred to tasty but rather noisy breakfast in the restaurant.

My husband and I chose to stay at The Mayfair Hotel to begin our Honeymoon. Our first impressions of the hotel were amazing and the customer service, design and attention to detail made this stay very memorable for us. The staff upgraded us from a deluxe room to a Mayfair studio suite which was incredible. The hotel and rooms were very clean and well maintained and the food was lovely. We would definitely recommend this hotel to anyone looking for a luxury break and hope to be able to stay here again in the future.

Everything!! The room was superb, the staff were attentive, the package was excellent value...a really good choice. I would go back anytime I was staying in London.

The staff at the door welcoming you were so nice and helpful.. There was an older gentleman that was a dream to deal with! Rooms fabulous..

Found the staff in restaurant where we had our breakfast to be quite in your face! Stayed staring over while eating breakfast.. Room wasnt as nice as photos on the website.. Not as luxurious as I thjought it would be for the price!

Location

Foyer needs to be improved and refurbished.

Localizacao

A lot if small kids(without parents) running along the corridor several times.

Location is great. The hotel staff were also very professional.

The bathroom was clean but had a strange odor.

The best thing about the hotel is its location, and some of the staff in being quite freindly and helpful. In my view, being a five stars hotel, you should do the followings, to make it one of the best among the five stars hotels in London. 1- you should change the soaps in the bath and shower areas. 2- you should put two bottles of water in each room every day. 3- the window curtains do not hide the brightness in total: hence they need to look into for improvements etc,.4- the bar, on the left, is always crowded and noisy most of times, you should try to make it, if possible, bigger and more comfortable, and some of the staff working there do not appear to understand, for example,me. Thus one has to repeat one self te get understood. As to the food, well, I did not manage to have either lunch or dinner there, hence I can not make any comment thereon. For breakfast however, again, I think you should add more varieties. In the last six weeks I stayed in five hotels...in Dubai...Sinapore and in Bangkook. What one finds in those hotesl can't be compaired with what is available in the May fair, so some improvements need to done here. Lastly, and this is personal, my plane got delayed and thus dould not make it on time. Instead of arriving at night I arrived the next day, and when I tried to argue with staff to either not to charge or charge half the usual rate, they refused, and insisted to charge the full rate of " Pounds 430"

Good service and comfortable room

Room not as good as the room I stayed last time but still very comfortable

Its located in central London 2 mins from green Park Tube .Its close to restaurants ,parks and shops .

Breakfast was a shambles. Room was not to expectation.