May Fair Hotel  

The bathroom in our room (401) and the buzz in the foyer

The welcome in the Amba restaurant was distinctly luke warm when we went in for drinks with friends (we were dining elsewhere) and they had not got 3 different bottles of wine that we requested.I had the impression that they were trying to get rid of us. A polite explanation that the area was reserved for dining guests would have been better (if indeed that was the case)

The location of the hotel is so convenient it makes one accept the 1000 mistakes in the hotel , to name some 1- Very noisy , no proper sound proofing between the rooms , also corridores are so noisy , we couldnt sleep . 2- House keeping very poor. 3- tv very poor . As I was leaving they pretended that the system is down , so they were unable to give me the final invoice or receipt.

The staff at the door welcoming you were so nice and helpful.. There was an older gentleman that was a dream to deal with! Rooms fabulous..

Found the staff in restaurant where we had our breakfast to be quite in your face! Stayed staring over while eating breakfast.. Room wasnt as nice as photos on the website.. Not as luxurious as I thjought it would be for the price!

Location

Foyer needs to be improved and refurbished.

Localizacao

A lot if small kids(without parents) running along the corridor several times.

Location is great. The hotel staff were also very professional.

The bathroom was clean but had a strange odor.

The best thing about the hotel is its location, and some of the staff in being quite freindly and helpful. In my view, being a five stars hotel, you should do the followings, to make it one of the best among the five stars hotels in London. 1- you should change the soaps in the bath and shower areas. 2- you should put two bottles of water in each room every day. 3- the window curtains do not hide the brightness in total: hence they need to look into for improvements etc,.4- the bar, on the left, is always crowded and noisy most of times, you should try to make it, if possible, bigger and more comfortable, and some of the staff working there do not appear to understand, for example,me. Thus one has to repeat one self te get understood. As to the food, well, I did not manage to have either lunch or dinner there, hence I can not make any comment thereon. For breakfast however, again, I think you should add more varieties. In the last six weeks I stayed in five hotels...in Dubai...Sinapore and in Bangkook. What one finds in those hotesl can't be compaired with what is available in the May fair, so some improvements need to done here. Lastly, and this is personal, my plane got delayed and thus dould not make it on time. Instead of arriving at night I arrived the next day, and when I tried to argue with staff to either not to charge or charge half the usual rate, they refused, and insisted to charge the full rate of " Pounds 430"

Excellent Hotel, really thought the staff were on point...

The Spa was limited but very good for the space provided

The Location was fantastic!! A very comfortable bed.

The room could have been a little bigger but it was very clean and comfortable.

The staff was very friendly and attentive . The hotel is well situated and very central.Lovely clean and modern rooms.

The location

One hour for our breakfast to be sent to our room and had to telephone twice to for this to be done. Only face towels were left in room,had to request for bath towels. Checking into our room on arrival took a long time. I booked for an executive king size room and there was no fridge in the room.

My parents really enjoyed there stay at your hotel. Your staff were attentive and helpful and my parents will definitely be staying with you again. Thank you very much. Yours faithfully Carl Weeks