Radisson Edwardian Grafton Hotel  

I chosed a King deluxe room, it was very clean and wide. The bed was a real king size. The hotel is extremely close to Warren Street metro station, like 1 minute walk.

It's 2 much expensive and it doesn't really seem a 4 stars hotel, the furniture it's quite old, our room had an horrible view on the inside, nothing in the fridge in the room, if you wanted anything you had to ask. In the description it says that they give you 15 punds free drink card, but at the bar they told me that I needed 2 cards since we were 2 people (no amount of money specified) so I had to ask for an other card for my boyfriend and they treated me like I was stealing from them, no courtesy at all. Plus the water was pouring from the sealing on the counter not really 4 stars hotel.

I like the location, it is perfect to stay in before catching an early Eurostar for a European weekend

It was very conviently located for our Christmas meeting in the west end.

The single room I occupied was very small; the carpet was quite badly stained; and the bed cushions were a little "tired". But on the whole, it was ok for a one-night stay.

I liked the helpful staff as well as their politness which is not very fashionble these days. I had booked for a double room which in fact was quite correct except there was the most horrible smell of paint and varnish , so strong that I left my luggage and run out of the room . At the reception I explained that I was very strongly allergic to those products and I couldn't understand that they could be painting while guests were staying in the hotel. Paints without smells and no hasard toxicity do exist why are you not using them?I had to insist to have another room safe and in a safe floor which I got : in that sense the staff at the reception was helpful. I was pleasd with my staying in any case.

Room furniture is rather old. Overall design is not attractive. I stayed in a single room which is very small, it is size of one single bed plus some space of 2-3m2. My room has nearly no day light, it towards not outside the building but towards some internal space of building. Good things are hotel staff are very friendly and helpful. WiFi is free and performing well. Laptop sized safebox exists in room. There is an underground station (Warren Street) just 20m away the hotel door.

Breakfast

Many things in the room are not convinient for use. For ex, fan is in the drawer of the table far from the mirror, there is no socket for laptop near bed, curtains are efficult to open and close, it is not possible to open window for fresh air, it is difficult to get to your room with suitcase as there are many stairs to go through in the corridors

I was there on business. Excellent location. Good transport links - underground and Euston station. The man at reception was very friendly and efficient - he was from South Africa, but it turns out that his aunt lives in the small town that I grew up in Scotland. Good personal touch/

It was being redecorated and there was a strong smell of paint. The man at reception apologised for this - there was major refurbishment. It didn't bother me as I wasn't in the hotel much, but it would have been far from ideal if I was staying with my wife and young children.

We keep going back the Grafton because it suits our requirements down to the ground.

My room was at the front of the hotel and therefore very noisy, rooms at the rear are quieter.

We travelled in a group of 13 for a weekend break. The Hotel was situated perfectly for both shopping and night life. Hotel is beside Warren St. Tube station and is one stop to Oxford St. For Shopping. Hotel Staff were extremely friendly and helpful and the hotel was comfortable with a nice bar and reception area. Some of the rooms were small but all rooms were clean and comfortable. Would definitely recommend this hotel and would not hesitate to stay again.

4 star hotel with short distance to the tube, Covent Garden and central attractions.

Very small room for four star one chair for two people had to climb over partner to get out of bed

Very comfortable beds. Very good bathroom facilities. Good location for central London. Efficient and couteous staff. Able to leave luggage after checkout.

Television remote buttons were all wrong, denying access to programmes. Wi-fi instructions misleading, sorted out very quickly by reception staff.