Radisson Blu Edwardian, Kenilworth  

Modern, clean, great location.

Staff not very responsive to customers' requests (it took 2 room changes to finally get us a quiet room!). Some staff has an homophobic attitude as they were insisting on giving us twin beds instead of a king size one.

Staff

I was very disappointed with this hotel. The rooms were extremely poor for this price point. I am impressed with Radisson elsewhere but will never return to Kenilworth. Given the lack of quality in this hotel I feel particularly cheated out of what I feel was a lot of money.

Very knowledgeable staff able to direct right direction to theatre district etc. only one complaint bed too hard

Bed too hard prefer soft beds

Good location, clean, nice furnishings and friendly, helpful staff.

Bed wasn't the best I've ever slept in.

Location security features

Wooden floored bedroom

The location was the initial factor, however the pricing was also superb. I have stayed many times with Radisson in many locations but was delighted with this stay, my first time in the Kenilworth.

Only negative was the one lift...which was fairly slow.

Staff were excellent. Marie who checked me in was fantastic very knowledgeable about the area and very good.

My room was smaller than I expected. I did not like the permanent smell that came from the drains in my bathroom.

The location of this hotel is excellent for a trip to London all sights and shopping are just a walk away. The staff were very helpful,friendly and professional. We stayed in a king size executive room which was well appointed. Our room was on the first floor, and there was some noise form other guests getting out of the lift and going through the doors to their corridor, but that was not too much of a nuisance. One niggle I had was they added a service charge for serving you their lounge food, this I feel should be removed as it is a lounge menu, therefore it is not room service. Overall we enjoyed the hotel and we would stay at the kenilworth again.

There wasn't anything specific about the hotel that we disliked, apart from the service chared for lounge food.

The stay was good. The stuff was polite and kind.

The problem with my stay was that I had the room (415) just next to the door, and each time it was closing I got quite loud ''bang" in my room. Not pleasent and very disturbing indeed.

Very small room!

Stylish, excellent staff, great location.

No parking,disappointed with the size of the room booked on internet the photos show the rooms looking much larger naughty!! Would not recommend for this reason

Overall the hotel is good, the services provided were of decent level.

The room price is not worth of the room size and quality, it was very cold in the room.