Radisson SAS Liverpool

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The staff were very heplful,and location of hotel is great,right in center of liverpool city

The service from the staff was excellent ,when we did have a problem it was dealt with very quickly

Noise from the open reception area to all rooms was a issue , looks good but does not provide any protection from the late night returners

Luxury of the hotel

Breakfast was poor, It was the worst i had in all hotels i have stayed in.

It was a nice hotel convient to everywhere and the room wewre very neat and tidy

I liked the room size with a very comfortable bed. The bathroom was well stocked. The food in the restaurant was very good and the location is perfect.

The staff where lovely, really helpful. Rooms were lovely n generally everything was up to scratch. I would definitely go again. X

Only thing was the air conditioning didn't work properly in my friends room n she was presgnant so she didnt get much sleep unfortunatly, n with there being no windows opening one wasnt an option but honestly other than that it was excellent

from the moment we arrived at the Hotel the staff where very helpful and we got upgraded to buisness class the room was fabolous and had great views overlooking the river Mersey. It was very clean and stylish the breakfast was first class and we cant wait to visit again.

The handiness to the City Centre, Staff where very nice and accomodating.

Couldnt open a window in the room. Empty pringles boxes left in the "mini bar" from the previous person who stayed in the room. Empty Glasses were not taken out of the room when it was cleaned. You expect a certain level of service at a 4* hotel. £16 for breakfast is a disgrace!

Had a great time hotel was brill would stay again, breakfast expensive though however small tesco down road ideal

Room was a good size with modern furniture and good view over the Mersey. The breakfast is really nice and the restaurant has a nice view. The hotel bar is also nice.

The matresses are very soft - the rooms have been re-decorated very well but they obviously cut a few corners and left the old mattresses - they need upgrading urgently. This is supposed to be a Spa hotel but the Spa is run as a completely seperate unit, to the point that reception staff will not help you amend appointments but simply tell you to phone the spa yourself. Also the pool area is disappointingly cold and has no loungers next to the pool. The pool itself is nice and warm but you don't really want to get in as the surrounding air is so cold. The hotel reception staff were mostly unhelpful and slightly dopey - they tried to charge us for 3 sets of breakfasts for a day we hadn't even stayed there.

The staff were all very helpful and friendly

Our room smelt of cigarette smoke. We had moved from one room because it was a smoking room and couldnt be bothered to move again. Also the showers in the spa could have been cleaner.