Radisson Blu Portman Hotel, London  

To be honest we were very disappointed with the rooms! They are very outdated and there was no space to move! Thought Radisson would have better standards than that!

Location and concierge

There was no heating in the room on one of the coldest nights of the year.

Location., Location, location and this was really important for us as I was travelling with my 90 year old mother and almost blind husband. The staff is helpful and the atmosphere is relaxed. For a small fee, we were able to upgrade our rooms to junior suites.

Unfortunately the rooms were very cold. We had the airconditioning set ast 30 degreees, however, the rooms never got warm and cosy. The hotel could propably do with some refubishment. What did surpise us was the cost of nuts, crisps and sandwishes in the lobby, and the very long ques for breakfast. The latter made us walk to nearby coffeeshops, of which there are plenty, rather that waiting in a line that did not really move.

Breakfast was wonderful , location was helpfully for shopping

Room area not enough for family contain 4 persons

Brilliant location for walking to Oxford Street, Knightsbridge, Mayfair. We had been upgraded to a superior room when we arrived which was great - the room was fine and had good air conditioning. Staff were excellent, and hotel allowed us to check in early (around 11am) and check out late (2pm). Nicely quiet at night in spite of central location.

The bathroom was disappointing relative to the price/hotel grade. It was clean but dated, chipped bath, poor shower, shower curtain etc. It was our only quibble and not a big one - would still recommend hotel.

The room was good value as we were upgraded to the executive club room.

There were old clothes left on the roof of the ground floor which we overlooked from the third floor. There were hairs around the plug from previous guests in the bathroom sink which I found extremely disgusting The lobby/lounge area was very dingy and looked way below par for this type of hotel

Very reasonable price for being basically in the center of London. I was on the 11th floor and since I had nobody on top, it was very quiet.

Everything was perfect - including my upgrade and the espresso machine in my room. Great value on the hot deal from booking.com!

I like the hotel. Always stay in the west wing; recently refurnished :) This time I got really good price for it. At the first night I had problem with my room. They were more than happy to upgrade we to a king size room!

Location

The room was dated and looked like it has not web changes for last 10 years

Free wifi; comfortable bed; fairly central location less than five minutes' walk from Marble Arch.

Cramped room; no shelves for clothes; kettle can not be plugged in where it is, you have to move it to the desk. Minor niggles but: could be better.

Staff very accomodating and helpful.

The hotel is well situated for shopping on Oxford Street and for getting around with bus and tube to many different areas of London. Breakfast was great. Room was very nice. Free wifi and internet very much appreciated and actually part of my search criteria. Hotel is very nicely situated by a square that was nicely illuminated for Christmas.

Had dinner in the restaurant, great service, but both dishes were not quite up to standard, too salty, but I think I was unlucky. Other guests appeared very happy.