Radisson SAS Portman Hotel

Free Internet access

cleaning

bathroom

Nice clean room, comfortable bed

The room is small and so noisy. Some of staff have to take class of how to deal with tourist.

The hotels location was good for me

The room was small even though i had been upgraded, and the room service was very slow.

All the staffs were very much attentive and pleasant. Specialy the staff from the concierge are always knowlegable to where they can direct you to a better place to eat and have fun.

Staff were excellent and responsive to all requests, room was fantastic and to be given upgrade on arrival a pleasent suprise.

Please have the bar open later as room service does not allow for entertaining business guests

Great location for Oxford Street shopping, city tours and Hyde Park.

Breakfast/Dinner was expensive and poor value. Service was extremely slow. Elevator didn't work most of the time leaving my pregnant wife and I needing to walk to 3 flights of stairs.....the first of which was OK, after that, its a shoddy concrete stairway.

the staff at the front desk was very friendly.

the room was very small. there was a damp smell in the bathroom. the gym was open until 09.00 pm only and the sauna was available on opposite days (!?)

We were very pleased with the hotel it was in a perfect position to visit all londons attractions the staff were really helpfull and we will be back next year for another weekend break

The Entrance and Location

The Rooms was Small

The room that was given to me was not clean and I had to complain until I got moved to another room the next day.

Good location for seeing London and all the attractions

Very disappointing rooms - the first one I was shown was hideous. I was then given a Junior Suite which while adequate was very tired and uninviting. In particular I felt the staff were incredibly disinterested and unhelpful. Not a pleasant experience and we will not be returning.