Radisson Edwardian Vanderbilt  

staff very nice, good location

extremly small rooms and bathrooms

Staff is friendly, location is convinient to underground station(Gloucester), well furbished

The room is too small!

This hotel is not presenting the Radisson Hotels chain.They do not deserve 4 star at all.Except the easy connection to London metro there is "nothing".

The Edwardian Vanderbilt hotel was a very bad choice of us .First of all everywhere smells horrible,because of humidity .Dirty rooms and corridors,very old room furniture and textiles,impossible to open the windows, small and uncomfortable bathrooms.Although we upgraded ourselves from a standard to deluxe room unfortunately nothing has change.Reception staff is not gentle, they sleep at 2.30 in their office and even not able to make a "simple check out" with in half an our.Price&output relation is totally negative.

Did not live up to expectations - expensive, but quality did not match. Small room. Had to ask for a table. Poor breakfast selection.

Bad experience. Freezing room. Lied to about it's warming up. It had all afternoon and evening to warm up. Returned after theater-tired. Turned heat control at high test setting. Noise loud from running water in tub and toilet--couldn't turn it off. Called desk twice re this and Internet code- gave me wrong code-never worked. Sat and waited -it was nearly midnight. Very tired. Got very cold. Got dressed and went to desk-clerk obviously decided to ignore situation. He had told me someone would come to assist yet seed surprised to see me. Changed room to next door-a bit better-still old- bathroom freezing-not even a mat on floor to save feet from cold. Never got correct wifi code. Couldn't check in with airline. Awful. Gave up and had to get to sleep. Next day staff person in lobby quite helpful.

The location.

The single room that I was given was an absolute insult to be described as a single room. It would actually be better described as a large wardrobe with a single bed in it. I know single rooms are more compact, but this room was a joke. You couldn't even open the bathroom door without it banging on the toilet and there was not even enough room to put any luggage down. The air conditioning didn't work and made a dripping sound all night that kept me awake. This type of room should be closed as a single and used as a housekeeping store, as that is how small it is. I expect single rooms to be smaller, but this was off the scale.

I mentioned on my booking that I was going with crutches and needed an accessible room. They decided to put me in a room that I had to walk through endless corridors and open 7 doors to get there. The room flooded with water, my clothes got wet and when they send them for drying, they never appeared back. Finally on check out, they got my bill wrong and tried to charge me almost twice. Thanks god I always review the bills well... If you can, avoid this hotel, not worth it!

Location excellent, price also excellent. Staff vey helpful.

Room was very cold (Room 303). Had to switch on air con all night as a result, very noisy.

Good value, excellent location.

1. Television did not work; 2. Cooked breakfast was poor especially sausages which were awful.

Staff were extermely helpful and the hotel was good value for money.

The only negative was that during the particularly cold spell, the heating was not very effective and our room was very cold.

The location is fantastic..Our first room was dreadful but we moved to a very nice room which was brighter and airy . Loved the toiletries and the towels .Found the staff very friendly and helpful.

The hotel is like a rabbit warren - wouldn't like to be in there if there was an emergency! The room facilities were poor - stained carpets, cold draughts from windows & ineffective central heating. I believe this building was the London home of the Vanderbilts - I think our room used to be the broom cupboard.

The location was excellent.. Right outside Glocester tube station.

Be warned!! If you book a single room you may end up in room 320 which is not a room but a cupboard with a small single bed! In addition I had the pleasure of a soil pipe running through the cavity of the walls, I heard every flush of the toilet until gone 1am!