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34 Lombard Road, Battersea, London, SW11 3RF – Show map
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426 verified reviews
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Rafayel Hotel & Spa's staff speaks: English
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Fitness Center, Spa, Massage, Game Room, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs GBP 15 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of cribs in a room is 2.
Free! Pets are allowed on request. No extra charges.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Rafayel Hotel & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 426 reviews
Value for money
Show reviews from:
This boutique, 5-star hotel on the South Bank of the Thames River features panoramic river views and a vitality spa and hydro pool.
Score from 304 reviews Very good
The Park Plaza Westminster Bridge London is set across from the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theaters.
Score from 5184 reviews Excellent
This stylish 4-star hotel is in the West End, 328 ft from Marble Arch London Underground (subway) Station. It features modern, luxury rooms and a Michelin-starred restaurant.
Score from 2951 reviews Very good
In the vibrant Canary Wharf area, this 5-star landmark hotel has luxury rooms and a state-of-the-art fitness suite. There is easy access to London City Airport and the O2 Arena.
Score from 1076 reviews Excellent
Friendly staff Comfortable, clean rooms Free shuttle to station
Long way from tube
The reception desk were polite and helpful. The restaurant served good food and good service.
There was blood on the wall of the second bedroom. The towels were fraying at the edges. The bath still had hair in it from the previous occupant. Stains on the walls around the apartment gave it a down trodden feel rather than 5 star luxury
rooms spacious and clean tea and coffee facilities and mini bar in room which is a plus for London fantastic shower pick up and set down from tube station was brilliant quiet location
unfortunately just a bit out of the city
Quietness River view Free up grade
Location Dirty outdated carpet Dirty stained towels Not working safe box , promise to fix it but nothing done Till the time I leave Very bad uncomfortable small bed Delayed check in they said will take 20 min. It end up waiting for almost 3 hours
Everything was really nice. Welcoming and well presented. Would defo go again.
In regards to the area it's a bit far away from the shopping of London and the main part of London but other than that it was a lovely stay.
The people doing the taxi service were lovely and shower was very nice
Dirty towels, stains on ceiling and dust meant that this is not what l would expect from 5 star
Room was excellent Bar good
Taxi needs to be ordered and is private - ask how much before you get in
The hotel was really well appointed and the service on check in fantastic. The bathroom was great with many combinations of shower jets and the bed was one of the best I have ever slept on. Great
Not so much really. As the experience was really good. The position of the hotel is a little far away from the centre of town, but a cab ride sorted that out. One of the staff members in the morning was somewhat vague. He tried to assist us, but was clearly not so experienced. He did deliver my car though without issue, so no great problem.
Room was clean
Difficult to get to on public transport. Not much lobby area. Surroundings not uplifting.
Upgraded to great, spacious room with super view of river and lots of wild fowl on the bank. Free shuttle to Clapham Junction was appreciated.
Policy to over price food then offer at 50% discount
Spectacular view of Thames and area day & night. The architecture in & out. The restaurant location & food. The room style Generous en suite. Free transfers to Clapham Junction.
No 02 phone reception anywhere in the hotel. Infrequency of the free transfers. Towels & bed linen not always changed daily. Aircon was very loud.
The staff were exceptional. The apartment was amazing, the view was ridiculously good!
I had to leave!
Fab room. Comfy bed, fantastic food! Easy reach to city via Clapham Junction......excellent price!!!!!
it is a good hotel nice area good if you have a car.
So relaxing and comfortable in the room. Didn't want to leave!
The staff were very rude and unhelpful.
The style & comfortable quality of hotel and facilities it had to offer. I will be booking another stay before the end of year.
Good size bedroom.
Apartments on top don't make for good first impressions . Only a restaurant / bar in which to have a drink , Extractor fan didn't work in bathroom .
The shuttle service from the Hotel to the Tube station was very reliable and a big help. The cleaning services also were very good and reliable. The bathroom/toilet facilities are first class. Bed/pillows are very comfortable.
The Hotel was a bit farther from central London than had been expected, and shuttle services only ran up to 10:15 p.m. Would have wanted to have a bigger bedroom space; lighting was also lacking (especially for make-up).
Stunning views from the balconies Free wifi and tv Kitchen and dining area Two story apartment Shuttle to the station
Family next to us were very noisy past midnight Builders in the morning meant no lie in Early (11) checkout
We were upgraded to an apartment with river views. It was beautiful only sorry we couldn't stay longer to really enjoy the facilities.
We had The Thames room which gave an amazing view onto the Thames. Friendly and helpful staff.
Brilliant hotel ,extremely worth the money. The room was very spacious . The shower was great and the views from the rooms at night was gorgeous
Amazing experience. Very clean, spacious and comfortable. Great river view too.
The room was enormous, with a curved wall of windows to a terrific view to the Thames estuary. The bathroom was beautifully fitted out, very modern and clean. The door entry, heating/cooling and lighting controls are all very high tech, touch button backlit. I think the lights came on automatically as the sun went down in the evening. Superb tea/coffee facilities and a well stacked fridge, champagne too! The TV movie equipment is superb and very easy to navigate. The WiFi or wired Internet was speedy and available everywhere free of charge. I was given an upgrade, which is always a nice surprise but the reception staff are really lovely and friendly. The food in the restaurant initially looks pricy then you realise there is a 50% discount on meals if 2 courses are chosen, it worked out very reasonable too, I sat outside with the river for a view. Can't fault this hotel, and I've spent around 25 nights this year in hotels across the UK, its very modern and comfortable in a great location with a terrific view. They even provide a regular free of charge shuttle service to the mainline and underground stations! The price I paid was cheaper than a London Premier Inn too.
Fantastic hotel, I would definitely return again. Location is great as well as the services they offer.
Staff were poor. Didn't pay any attention to us - not talkative, didn't make us feel comfortable. However the shuttle drivers were great! Very professional and friendly!
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