Raglan Hotel  

Friendly, helpful staff. Good breakfast. Very convenient for Alexandra Palace

Room a little on the small side for a twin but it is London

Complimentary Coffee and biscuits Nice Breakfast

Too many stairs to climb and no lift

Nice and pleasant hotel, with friendly and helpful staff.The room was very nice , comfortable and clean. Good value and have stayed there several times. The location is very good too with easy access to many places, bars and restuarants.I Have no hesitation staying there in the future.

We liked the little extras - free wi-fi, decent coffee with cafetiere in the room, complimentary coffee available during the day, decent sized tv, complimentary bottle of water etc

Nothing but we can imagine parking could be challenging at times (we were lucky and got parked on the forecourt)

Location, friendly staff

Cattle did not work properly Flushing water in the toilet was a problem Because the hotel works in old building, there was a lot of noise from the under carpet wouden floor

I stayed here with my children as we attended a concert at the Alexandra Palace. I chose it as it seemed relatively close. It was an easy walk up to the venue and between it and the hotel was a really good selection of restaurants and shops in a pleasant area of London. The hotel receptionist greeted us really warmly despite us walking mud into the very shiny foyer and I was very impressed with the room. It was warm, clean and perfect for us. I would definitely stay here again.

The staff were very friendly and helpful. The room was clean, well appointed and spacious. If you are going to Alexandra Palace the location of this hotel is fantastic, you can walk there in 10 mins.

The only tiny thing that could be improved are the towels ...found them very small. But that's not a big issue and would not stop me from staying there again.

Deluxe is nor a term I would use for my room. It is what I would expect from any room. There was no lift and the hallways were very misleading. THere was no desk in the bedrooms and the TV stopped functioning during the evening

Close to Alexandra Palace; fair pricing

could be cleaner

The hotel was good standard for a 3 star hotel, the room was nicely decorated. The Japanese garden looked lovely and would be great during the summer months. Despite the negatives below it was still a decent hotel.

No lifts is a bit of a downer, our room was really cold, the communal areas were boiling. We had a room with just a shower and seperate loo both were nothing more than cupboards

Room h112 was really cold, not sure if it has anything to do with the massive windows in the room?

Location

Needs up dating on decor in hall ways. Abit dated.

The staff were helpful and very friendly. The continental breakfast was excellent and good value for money. The room / bathroom was very clean too.

The only complaint I would have was that the room was too cold. The heating wasn't on in our room, only in the bathroom.