Ramada Birmingham North, Cannock  

Cleanliness Well-appointed rooms Wholesome food in brasserie Pleasant & polite staff

Somewhat weak coffee - from a machine - at breakfast

Location and price paid! Staff were really helpful when we had to change room due to electrical fault

Nothing to dislike

rooms nice and airy and clean

restaurants facilities poor, breakfast poor, atmosphere dull

Location

Bar on top of building closed at 16.30 it should be open later the views are to good to miss at night

Good sized room and comfy bed with good bathroom facilties

The fire alarm going off at 8 in the morning and the lacklustre way in which it was dealt with by the staff with very little direction and organisation.... albeit turned out to be a false alarm

The bed was very comfy and facilities in the room were good and useful. Room very spacious and comfortable.

Leaving! & having to go downstairs in the morning to pre-authorise my creditcard to purchase room service breakfast even though i'd paid on it the previous night - made the morning not as comfortable and relaxing as it should have been. The door-stopper in the room on the floor - a bit in the way and kept stubbing our toes on it. Also feel breakfast is a little over-priced and maybe should be included in the price of the room and also we feel the cooked breakfast should be allowed to be taken up to room to eat/available for room service for comfort and ease.

Nice helpful staff. Rooms clean. Central location to see family.

Beds poor had a dip in middle of mattress and one pillow was soiled. English breakfast on Saturday morning looked as if it was left over from the night before. Did not see any signage for the fitness centre

Not much

No gym, despite this being advertised on the Ramada website. Four staff ignored us completely in the restaurant so we dined elsewhere

Coach party of elderly people, we went to get meal/drink in evening, we thought they were entering a retirement home, with the residents waiting for the eveing entertainment, or a bingo session. the morning breakfast converstions were not pleasant. I would not stay at a Ramada again, if they are now catering to coaching holidays.

Excellent price. Good breakfast cooked fresh. Location. Convenient parking and free.

Mattress too soft/over worn. Could not find jam at breakfast . No shower cap or moisturiser in room, despite claiming to be a four star. No milk in room. Seat by table was torn. Do they keep different rooms for people who pay different rates? If I had paid full price I would have been very disappointed but having paid less than £50 I was quite contented. This is not a four star hotel as you would usually expect but feels more like a premier inn.

The staff are so friendly and helpful, the room was excellent and plenty of room to move around in, breakfast great. This hotel is situated in exactly the right location for where we wanted to be. We will definitely go again.

The sky restaurant wasn't open as it only opens in the week which I thought was rather silly we would have loved to have seen it and had a drink. The towels in the bathroom as too small ok for drying a small child but not much good for a fully grown adult and the shower has no power so that needs sorting.

Convenient location

Parking was limited.

The staff were FANTASTIC. The 1st we arrived there was an issue with the room being too small to facilitate a cot. It was sorted in no time. Staff contacted Drayton Manor for us so we could book it over the phone to avail of the discounts. Location is very industrial but dont let that put you off. Close to the motor way & you will be made feel very welcome.

very clean and freindly great location for my needs plenty of parking definaitly use again

On arrival we were greeted nicely and Tash, (the receprtionist), was very polite, helpful and efficient. Everything was explained clearly to us, and she even went out of her way to print off directins to some local aras that we wished to visit. She also kindly offered to ge a specfic newspaper for us on her way to work next morning. Definitely "first class" customer service all round from her, and all the staff w encounterd at the hotel

Close to Walsall as we were visiting friends there. Our room was very large and clean lovely view out of window across Cannock

The shower was not very powerful , we were told by staff this was because we were on the eighth floor. Parking was a bit difficult at times.

The Staff and their attention.

The Shower cubicle not having been cleaned properly.

the view from the seventh floor :) plenty of places to eat nearby, cool pub around the corner.

n/a

Getting away from the receptionist!

The attitude of the receptionist. He needs an attitude adjustment.

Good location

Said there was a mini bar in room , there was but it was not stocked

Nice hotel

The fire alarms going off at 2am on a Saturday night and again on Sunday am and twice on Monday am. All false alarms.

Clean room and helpful staff within the hotel splendid views across Cannock.

The lady on reception failed to book my taxi which resulted in me arriving late to a works xmas party that I was attending.

Reception staff were helpful and friendly.

Food areas were untidy and uncomfortable. Breakfast was a joke, totally unorganised, badly laid out, massive queues and waiting times.

Clean and convenient

The room had no cups,no milk,very small towels and only 2 of them. There was no toiletries in the bathroom. When we asked for cups we were left 2 for three guests. When we asked for milk we got a mug given with milk in it. The whole experience was quite unprofessional. The breakfast was cold and had been sat a long time,as soon as we had been to the buffet 9 am it was removed.