Ramada Encore Belfast City Centre  

Graet location for shops and restaurants. In walking distance to Train station

We had twin room which was tiny. No soap in dispenser and 1 pilow each on arrival had to ask for more which were also wafer thin. Sheets on one of the beds were dirty and when we complained it didnt seem to bother guy on reception. No apology etc.

The staff were all very polite or rather i'd say friendly - genuine and helpful and i needed to pirnt boarding pass and they allowed us to do it there Keep it up

Very clean and friendly. Located to some great nearby restaurants (Salt Bistro was fantastic!) Loved the walk in wet room, and also the woodern flooring. All in a great hotel, very well situated for the city and only a 15 minute walk from the Titanic area, would use again when we go back over.

Nice location for the Cathedral Quarter and Custom House Square. Grest breakfast buffet. The room is comfortable and is a good size.

Nearby parking is expensive. No bath in the room.

All was quite good

Would benefit from a few more shelves/ drawers In room to place items of clothing. I had an iPad but no wifi in rooms I had pre paid for Internet but found it Was in public areas only or on a keypad via tv in room I would prefer to use my own devices. Otherwise a pleasant stay. :-)

The handiness to city and the very friendly staff.

Fantastic location , very friendly and helpful staff and good value for money

It was modern clean the staff were friendly.

Friendly and efficient staff and extremely helpful.

Excellent location. Modern.

I liked the fact that even though most of the receptionists were new to the Hotel, that added to their charm. The receptionists were the best thing about our stay at the Hotel (apart from the beds and showers). The 24hr hour bar became useful as most bars closed early on Good Friday. Being the first contact or face on entering the Hotel, this is an important factor from your point of view. I would not normally write an email to give my opions, but felt that the receptionists should get a mention. Thank you to Casey and her supervisor! Robert & Brendan

Cannot think of anything. Obviously, if we were offered discount on our next visit, we would not complain about that!

We were on a flying visit but happy with hotel

The location was good and the hotel and room was clean.

The double room we had booked for two people was set up for one (I.E. one large towel, one bathrobe and one pair of slippers). We requested another large towel but it never arrived. Free Wi-FI is not provided in the rooms.