Ramada Encore Birmingham City Centre  

location

Bed small and uncomfortable. Only 1 pillow each

Not much, reception staff were not very helpful, no car parking, not good value for money

Parking was hurrendous complete nightmare do not know why the state they have a car park when they only have 24 spaces so you have no chance of getting one, we got told they could not reserve spaces but when we arrived we tried to use of the spaces but got told it was reserved !!!!! room very basic I have paid less and had a better room, would go back to the Raddison next time

Very close to shopping area

Limited parking opportunities

The price and location was alright

The fact that since I stayed two nights, my room was not cleaned on the first night. I was highly disappointed.

Nothing much. Room was clean. That's about it

Don't be fooled by the 'executive' label! Don't waste your money! This hotel is even more basic than an ibis. In fact, I would stay at an ibis every time rather than here ! £100 per night for an executive room sounds reasonable... In reality, what you get is...a room that is incredibly basic! No wardrobe, smallest double bed I've ever seen, fruit bowl consists of an apple & orange on a plate. The 'fluffy' bathrobes are nothing of the kind!! Waffle cotton bathrobe, oh and don't expect one each! You'll have to share. Oh and don't presume you'll be able to park either... Car park is tiny so fills up very quickly, the hotel staff will then tell you to try and find somewhere on the street to park....!

Room was dirty stains on the bed was too expensive for type of room compared to other hotels

this is the second time myself and husband have stayed here,march this year and april,the room was spotless again clean towels after 1 day, bathroom cleaned after 1 day ,cant fault it realy,but if i had to say anything negative it would be to have more choice of menu .....

The staff had zero customer service skills. If you experience any problems (Even if they are caused by the hotel) the staff had no compassion of power to rectify the problem.

A nice clean modern hotel. Great location for where I wanted to be. A couple of minor irritations though. Loved the bathroom walk in shower wet room Lots of on street parking outside front door

Poor storage space - ok for 1 night but stay for longer I small hanging bar no cupboards or drawers. Bathroom had shelves but not best to put shirts in as they will steamy easily from the wet room Car parking. Is offered under hotel £12 a night. Fortunately I was happy to put the car on a meter for an hour then free parking after 6 pm until 8am Monday

I liked the location and how affordable the hotel was.

Nothing - was perfect for our reason for coming to Birmingham.

The Hotel was very nice and location good.

We only had one problem and that was the heating. For some reason the temperature wouldn't go higher than 19.5 which was too cold for us.

Very clean room, Kind staff and Good location.

Cleaning staff made noisy. When I was sleep in a room She opened my room and said sorry. After, she still made noisy by closed other room door.