Ramada Encore Birmingham City Centre

Location was really good, it was a short 10 minute walk and you could get to the centre of the city along the canalside oassing the mailbox, ideal for shoppers and those out on the town. Rooms were Clean, spacious and comfortable. There was a wet room instead of a bath shower combo, which is a better use of space and make the bathroom feel less enclosed.

The price of the food, particularly the breakfast was rather expensive, considering the close location of all the chain restaurants and local Cafes i thought it would have been more competative.

Location & facilities were excellent.

not enough parking

Modern rooms

My partner and I spent an hour and a half driving around the city centre trying to find the hotel, as nobody on the reception desk was answering the phone to give us directions. Eventually we had to pay a taxi to direct us there! On arrival we were told that the car park was full - therefore we would have to park in an NCP carpark a 'short walk' away, and my partner was on crutches!! Terrible service and not at all apologetic. Definitely not worth the money.

it was lovely but i was no happy when i looked at the sheets on the bed had stains on them and the sofabed for the kids was very hard to sleep on but every thing eles was good

the beds were comfortable, and its a good location, also my boyfriend and i went to have something to eat he had the angus burger with stilton i tried a bit and it was lovely!!

we stayed in room 605 and i guess all the other rooms are pretty much similar? the lighting isnt the best in the rooms, doing your make up is a nightmare in that light. adding little touches like shampoo conditioner and not just that shower/shampoo combie, would be nice and having an extra two pillows in the room would be good so you dont have to go all the way down stairs to get them, waiting time for the food was quite long for what we had and we were the only ones eating in there. and the carpark was full which was annoying as we had to park a fair bit away from the hotel

Any problems were sorted promptly. Staff were friendly.

No Bath, No extractor in the bathroom, limited TV stations, no biscuits. Temperature was fairly cold. Not much variety on the restaurant menu. No mini bar.The Ramada hotel was a higher standard and I expected this to be on a par with it. Noisey at night - hotel guests talking loud and banging doors at 0100am...No wardrobes or drawers to put clothes in.

Really close to the town centre and certainly within very easy reach of the main train station and shops

The staff were very polite and helpful re taxi's and best areas for night life in Birmingham.

Only problem was the 'petrol tanker' supplying the nearby petrol station at 6:30am

Near to centre.

The plug was broken. The lever to lift the plug was missing.

a reasonable price for an overnight theatre break. The hotel was very close to the city centre, but far enough away from the noisev and traffic. We were lucky to also get one of the few secure parking slots( £10 for 12 hours).

It was close (walking distance) to all the facilites we required during our stay eg railway stations, shops & easily accesible to the airport

Good clean hotel, food was excellent and was fairly central to station and shopping. Staff were very good both at reception and restaurant.

the price was a joke, £120 for a tiny double room