Ramada Encore Chatham

good location for dickens world

rooms small

Rooms uninviting - sparse with wooden floors. Giant wet-room style bathroom with shower just attached to a wall in the corner was obviously for wheel chair access but would have preferred separate bath/shower cubicle with a door or curtain at least to stop entire floor getting wet. Shower gel dispenser empty. Towels poor quality. Iron not working well.

It was located in an interesting place with easy access to the Medway towns

Location to Rochester.Staff extemely pleasant and helful.

First room very noisy due to being above entrance and also opposite lifts.Contacted manager in the morning and offered a different room straight away.This room was fine,reported left reading light broken on 2nd night but was not fixed during our 4 day stay.

The location was convenient for and walking distance from Chatham Dockyard where we were attending a function, this was our main requirement.

Clean and friendly, great for my family

The Location near university of Greenwich only

The bathroom layout and facilities were not good, with the sink tap not suitable for the sink,causing water to spread over the sinktop and floor. It was also impossible to get a mobile phone signal inside the building. The breakfast was not available early enough.

Relaxed atmosphere - free Wifi in the bar/restaurant - brilliant breakfast! Friendly and professional staff.

Minimal bedroom furniture - no drawers or wardrobe. Price of tea and coffee in the bar - £5.20 for hot water and two teabags is a little excessive!

the hotel is very basic this reflects in the price it was great for a two night stay would not have wanted to have a longer stay rather hectic and noisy

Walking distance to restaurants and cinema

I like the friendliness of the staff and the cleanliness and facilites in the restaurant.

We tried ringing the hotel late on the Friday evening for directions. We rang for 40 minutes, no reply. We eventually found the hotel and upon arrival the reception desk was not manned. We found the bar staff and the guy apologised and said he was on his own. They offered complimentary breakfast which was appreciated.

Nice/pleasant/helpful staff, nice meeting area and bar, clean through out, the shower was really good !!