Ramada Encore Derby

Very reasonable rate and nice hotel.

New hotel and very clean as you would expect. Costs £4/£5 taxi ride into town. Wet room style bathroom was great. Breakfast room is very modern and spacious but food is nothing to write home about, just typical full english fayre. Brilliant secure free parking is the main asset with this city hotel. Staff very friendly and nothing was too much trouble.

Rooms are a bit plain. Bar prices typically expensive and no cold drinks with breakfast. However I was fetched iced water with no fuss when I asked for some.

room size and bathroom facilities

Lack of soap by sink. Air con did not work well. Room was by a railway siding and you could hear trains shunting throughout the night. Food was very expensive for what it was.

i liked the fitness centre,it was really good to go down to

the distance from the city centre

Room was clean and reasonably well equipped; the en-suite facilities were good and well looked after. Car parking was easy and the hotel was close to the station

Restaurant meals were not available at weekends. Hot breakfast dishes ran out one morning and took a long time to replace. There were a number of noisy guests, particularly on the saturday night, so sleep was badly disturbed.

clean, minimalist, no dust traps. Love the fact that there isn't a musty wardrobe but a lovely hanging rail that airs your clothes. Bathroom clean and crisp. Lots of spare towels. Staff are excellent. Breakast is good

Not enough vegetarian cooked breakfast, am sure they would have done something like hash browns if I had asked them.

The room, especially the bathroom, very well furnished.

Lack of movie channels on TV, bed wasn't very comfortable.

clean, easy to get to from station - walked from back of derby station. Close to my meeting venues, not in the centre of the city so don;t get the late night revellers. Staff excellent

no taxi rank outside

The hotel was new very clean and tidy

On both days we had to ask for the breakfast trays to be refilled which took some time. Reception was no staffed all the time

Very welcoming upon arrival, staff exceptionally helpful and friendly. Nice room light and airy but most importantly clean. Bed not overly big but comfortable. Breakfast very nice, but would have appreciated another hour in bed, 9.45 is a rather early to close breakfast 10.30 is normal in most hotels although I realise your business guests would most probably have dined and left by this time.

The fact that it was modern and had a gym

I asked for a fifth bed as part of my booking request and the web site indicated it was possible, however when I checked in I asked for the extra bed and was told that they cannot accommodate an extra bed. Therefore 5 of us had to sleep in 2 double beds - Not comfortable

No cupboard space in room for clothes or cases, no teletext on TV, very limited beers in bar, limited breakfast choice, staff having meetings in dining area while guests at breakfast.

clean, comfortable rooms. Friendly staff.

No free broadband in room. Staff friendly but forgot to tell me the parking barrier code. When I returned to room on first day the key card did not work - apparently the hotel computer reset all the locks. There wasn't even a small note in entrance to warn customers about it. I had to return from my upstairs room to reception to get my key card working!!