Ramada Encore Milton Keynes

stylish reception, lobby, bar areas. rooms were very style driven.

due to xmas function restaurant or room service was not open yet was not informed when making booking. however 20% discount available at 2 outside restauarants. movie channels were payable as was music. No biscuits or hot choc with tea tray. no mini bar.

Friendly restaurant staff and lovely breakfast.

Reception area was unwelcoming and cold.

Good hotel, close to the theatre (which we stayed for), cinema and shopping. Would definitely stay again.

I like the location of the hotel and it's very modern and chic!

If your trying to contact the hotel via the hotel, there really slow in there response, like 3-4 days! Asked about parking and we got a response 2 days after we left the hotel, and have left an item in the room and we've still had no response! Also the bed is really hard and uncomfortable and there's no spare pillows!

Easy check in, staff are friendly, rooms basic but well done and comfortable.

Breakfast was all gone by 8am and staff very slow to replenish the bread and hot food. Took 20 min. many people we standing around wating

Clean room, great bathroom and shower facilities, good hospitality. Coffee and tea facilities appreciated. Great sound proofing in the rooms though which was a real positive.

Doors echoed badly when they were shut all down the corridor, some cushioning might help this as it disburbs your sleep when people arrive late/get up early. Pillows shockingly bad and reminded me why I must travel why my own!

easy access to shops and bars, very clean and very good value for money.

while staying at Ramada i booked a room with me and my girlfriends for my birthday . the room was beautiful. everything was perfect. really nice n stylish and the view that we had was really nice. The ensuite was very nice.It's very close to restaurants and clubs and a very short walk to the town which was good. I Can't say anything bad about this place and will be coming back to the hotel.

the price was good but could of done with breakfast included.

the proximity to the evemnt i was attending

I was furious as an email sent by my office with my boarding cards for a flight first thing in the morning had not made it to reception,not very good service!!!

Breakfast very poor value for money, cooked breakfast not very warm and only cold plates to serve it onto, good selection of cereals,fruit, yoghurt etc but not worth £9.99

Clean affordable hotel which is centrally located. Staff were professional and attentive.

Wooden floors in rooms - very loud when walking on them with shoes. Felt rather sorry for the guests in the room below!!

i liked my room, it was very clean and comfortable. the restaurant manager was very friendly as were house keeping.

the assistant manager at the hotel was very rude. both a man and a woman. i was told they had run of parking permits, so i had to pay an extra £15 to park my car on the 8th floor of the car park. i was given no help with my bags since they had no car park permits and what took the absolute michael, was that everytime i took my car out i had to collect a token before i brought my car back in. i wasnt allowed to take the token as i was heading out of the hotel incase they 'run out'. this procedure was not convenient and portrayed the staff to be very rude. both the assistants didnt smile, and made us feel very unwelcome.

It was not advertised that the hotel was beside two very busy and noisy bars.I think this kind of Information should be made clear.