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hotel Just 5 minutes’ walk from Grantham’s town centre, this charming Grade II listed Georgian townhouse offers comfortable bed and breakfast accommodation, at great value-for-money rates.

Most recent booking for this hotel was yesterday at 16:55

Score from 162 reviews Very good 8.5/10

Newest reviews for Urban Hotel Grantham

  • Sheila
      United Kingdom
    16 September 2014

    Perhaps when customers sign for a meal or bar bill, it would be useful to issue a copy of what they have signed for. In our case I kept account of what we had spent, but the bill at the end was wrong, so we had to double check everything. If I had copies of what I had signed for, it would have made the end process a lot easier.

    10

  • Peter
      United Kingdom
    16 September 2014

    Everything was just OK.

    Nothing really to complain about.

    5.4

  • Malcolm
      United Kingdom
    16 September 2014

    Rooms Restaurant Big beds Friendly staff

    Mould in bathroom

    9.2

  • Tom
      United Kingdom
    12 September 2014

    The staff were excellent, so well manored and always smiling! The wifi was always working and was really fast. The bed was so comfy and the TV worked perfectly. The swimming pool and jacuzzi was so relaxing and the gym was a good stress release!

    The only negative thing about the stay was that the fire alarm went off several times, because other guests would shower and not shut the bathroom door, and the steam made the alarm go off.

    9.6

  • Gillian
      United Kingdom
    9 September 2014

    1. The staff - they were friendly, helpful and professional. 2. The bedroom - huge, comfortable bed, large room, very clean. 3. The facilities - large lounge, spa and pool, spacious dining room. 4. The food - excellent breakfast, wide choice, freshly cooked

    The name - urban means densely populated area, city or town. Name suggests the hotel would be in the middle of an industrial estate when the opposite is true.

    10

  • Fay
      United Kingdom
    9 September 2014

    very friendly and helpful staff and a very nice atmosphere in the hotel

    personally i would have liked longer pillows on the king-size bed and for a bit softer pillow

    9.2

  • Christine
      United Kingdom
    9 September 2014

    We had booked a table. But we had to wait so long for our food. The staff were very nice but kept saying that they had a big function on in the other room. Which they knew it was on. Should of had some more staff working.They gave us a complimentary drink.

    7.5

  • Brian
      United Kingdom
    8 September 2014

    The room was comfortable and peaceful. The gym facilities were adequate

    Restuarant for breakfast was OK for cooked food but continental menu was average to poor.

    7.1

  • Anonymous
      United Kingdom
    7 September 2014

    Staff very helpful and relaxed manner.

    Unfortunately my bed was uncomfortable with a dip in the middle.

    7.1

  • Colin
      United Kingdom
    2 September 2014

    most things was only there for one night.

    bathrooms needed attention.

    7.5

  • Jean
      United Kingdom
    2 September 2014

    The comfy beds, the quite location, the spa and swimming. The wi fi was also very good. Easy book in and check out. Friendly staff.

    10

  • Anonymous
      United Kingdom
    30 August 2014

    Staff Ambiance Bedrooms

    Bed too soft Wifi unreliable

    7.1

  • Stephen
      United Kingdom
    30 August 2014

    Everything was very clean and comfortable. The staff were really friendly. Room a good size, en-suite facilities good and the beds were comfy. Enjoyed the swimming pool etc It all felt very relaxed and reassuringly well-managed. Really lovely evening meal and breakfast.

    Very minor point: the quiet background music in the reception and restaurant seemed to play the same Coldplay songs on repeat - I like them but it might irritate some! Location was very convenient as a night stop over, but if I was visiting Grantham I would want somewhere more central (though I think there may be a path along the canal to the centre)

    9.6

  • Liam
      United Kingdom
    26 August 2014

    Room was very comfortable,bathroom good,WiFi/tv very good.

    The fact that we had to ask for hangers,they could only find us 2!!!. They gave us very nice dressing gowns but no hangers,seemed surprised when I asked.

    7.1

  • Lee
      United Kingdom
    26 August 2014

    The pool, hot-tub, sauna and steam room were all very clean and perfectly sized. The room was clean and spacious with great facilities, including great wifi. The breakfast was self service so there was plenty to eat, with a well stocked, wide range of really good food.

    The hotel is starting to look a little dated but everything was still clean and well looked after. The noise of people walking through the corridors could be quite loud but otherwise the area in General was very peaceful and we got a good night's sleep.

    9.2

  • Tina
      United Kingdom
    26 August 2014

    Rooms were clean, and spacious. In quite location not far from the town.

    6.7

  • Linda
      United Kingdom
    26 August 2014

    The room was big however it was a little dated and had an odour about it.

    Check in was delayed by 2,5 hours

    5.4

  • Nick
      United Kingdom
    26 August 2014

    Lovely big comfy bed. Lovely heated pool and facilities. Very friendly staff.

    Could of done with mini fridge in room also the bar prices quite expensive.

    8.3

  • Anonymous
      United Kingdom
    24 August 2014

    Very polite and attentive service. Pleasant large room. Good facilities overall. Breakfast self-service but good choice and polite staff.

    8.3

  • Anonymous
      United Kingdom
    20 August 2014

    Location was easy to find

    Dirty windows Dirty carpets Broken handles Poor Lighting Worst breakfast we have ever had

    5.4

  • Jean
      United Kingdom
    19 August 2014

    All members of staff went out of their way to ensure that we enjoyed our visit

    Nothing

    8

  • Janet
      United Kingdom
    19 August 2014

    Everything

    The cleanning.in the room need to be look at.checket more. Bythe manger of the cleaning compeny plus the windows in room need to be able to open more tea nd coffee cups were not wash

    5.8

  • Anonymous
      United Kingdom
    19 August 2014

    We attended a wedding and the rooms for this particular event with beautiful.

    The facilities in the the room were disgraceful. The tap was smashed shower did not work. It was dirty! Value for money was despicable.

    4.2

  • Tracy
      Belgium
    19 August 2014

    Close to motorway Breakfast brilliant Very good

    9.2

  • Kay
      United Kingdom
    18 August 2014

    Staff were excellent they couldn't do enough . Food was good too

    Bit noisy as a wedding disco playing ... Breakfast service slightly chaotic

    7.9

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