Ramada London Heathrow

being clean with reasonable cost

for my great disappointment there was no refrigerator in my room and no ice machine in the floor in this hot time of the year

The hotel is conveniently located near Heathrow and has full restaurant facilities. The hotel also has parking facilities.

Because of its proximity of the airport, there may be tour groups staying at the hotel and the staff has a difficult time keeping up with the breakfast buffet.

The comfort of the beds were excellent and the hotel was clean and at a standard one would expect for a business hotel. Staff was professional and courteous. Breakfast (included in room rate) was plentiful, though of middling quality.

The hotel charges an outrageous 11.95 GBP / 24 hours for internet service in the room. This is a service provided for free by most hotels in this modern age, and comes across as a "gouge" charge that can catch customers unaware and leave them fuming. 11.95 to log in and check in for my flight from my Heathrow airport hotel? Ridiculous. Also, asking for a taxi to the airport results in a quote for 15 GBP. It's not until the next morning that you realize this is provided by a company contracted by the hotel. Seems a great deal to pay to go less than 4 miles.

The only reason to stay here should be the short distance to the airport.

1) We got wrong room at first - had booked twin room - got double room. Some arg before changing. The receptionist did not prioritate me, but some incoming phonecalls etc. 2) The staff was not friendly (reception, bar and restaurant). You had several large groups this evening and the staff was stressed. We who not was connected to a group was of "no value". 3) It should have been possible to open the windows in the room. 4) Breakfast: Why only english? 5) The dinner was good - but not nice to eat it in a conference-room.

This reviewer provided a score but did not have any comments

Although it was very close to Heathrow, it was very quiet and I got a good night sleep.

When checking in at about 11:00 pm, although the bus had dropped about 8 people off, there was only one person at the desk and it was very slow. As the bus schedule is known, there should be at least another person on the desk when the Hotel Hoppa bus arrives.

This reviewer provided a score but did not have any comments

friendly environment / staff.

Proximity to LHR, new hotel. Price is competitive, but it's not a bargain for what it suggest (fair value for money)

Good for stopover only. Far from central London, unpleasant surroundings. 3 star hotel without extras.

The room was clean and comfortable,

No phone number to seek quick verbal information on services prior to the stay. Lack of ready written information concerning hotel/airport bus shuttle service. Meals are too expensive and personal service atmosphere and approach appears superficial.

Reasonable price, very comfortable and quiet room, close to the airport

I did not use the internet but noted there was a fee. For business travel, free wifi is a real bonus and I would likely chose another hotel if i had stayed for longer and needed to work

Good airport hotel close to Heathrow accessable by Hoppa Bus outside Terminals 1,2 & 3.