Ramada Belfast

Staff, Food, Location, Comfy bed

Room temperature was too hot in the morning. Shower was over powerful and actually hurt. We were put in rooms on the ground floor and as a single lady in a room feel we should have been put on the first floor.

helpfulness and friendlyness of the staff

it was a biy outside the city

good quiet location, spacious bar with very nice food & pleasant bar staff, excellent breakfast

Reception staff seemed quite disinterested and not at all welcoming, our non-smoking room had a distinctly smoky smell, 'double' beds were very small.

Value for money

The staff were so helpful and were always there if any problems arose they were sorted out immediately. We would certainly recommend this Hotel to anyone.

yes, i had booked two double rooms one for my sisters wedding night and they were both rooms for single beds. Also the hotel only had one reservation of my booking and when i show the girl my booking reference she was very rude to me and I was very embarrassed. When I complained about the rooms I was told to wait till monday( the day we all check out) till the manager was in, the supervisor was unwilling to help and seemed happy enough to blame it on the booking agent. ie yourselves

We arrived late for a local wedding and were unable to check in until late that night. Despite the hotel advertising 24h reception we were met by an exceptionally rude member of staff. Having booked a double room I was bluntly told that they had a twin, it wasn't their problem, did I want the room or not. I have never been treated so rudely by a company I'm paying for a service. Very disappointing.

Fantastic hotel, very comfortable although just a bit to farfrom town centre.

very welcoming good food accomadating staff

room was not cleaned or beds made after we left the first day

Rooms were luxurious and spacious

It was not within walking distance of the city centre

The reception area was very good for informal meetings with clients. The room was spacious.

Unfortunately due to an exhibition being hed at the hotel there was no seating in the bar area in the evening. I would have expected baiscs such as a flannel to be provided and a hairdryer which you can use without having to keep a digit on the button. I feel a man decided to put these in place! I got an extremely good rate from booking.com but would have been unhappy if I had paid full rate.

the food in the sports bar was excellent, and the staff very helpful when the lights in our room decided to stop working !!

we chose this hotel so we could swim, but on the website it did not mention that you need to have swim caps or they cost 4.00e each !! also there are 3 restaurants on site but beware...on a sunday night only 1 is open.....and thankfully the food there was very good.