Ramada Encore London West  

The hotel has not offered us any extra, but absolutely met our expectations. Excellent proximity to the public transport. Neat environment. Clean, comfortable room. Convenient shower. An appropriate solution between two long days.

If there are some, we have not encountered with any that worth mentioning.

Big room

Its a great hotel location for getting into the west end. Parking is excellent and relatively secure. The rooms on the top floor are excellent and have a great view of the city. Breakfast is good for a buffet. We have stayed 4 times and it has always been good.

Close proximity to tube station. Secure parking. Clean & fairly comfortable rooms (though beds could be better). Good tv in room. Fairly priced restaurant. This was our third visit and we shall probably come again.

Whilst the breakfast is good, including the service, thre could be more initiative in remedying faults with equipment for the benefit of guests. One morning the hot water machine was not working, so we could not make tea. The second morning the juice machine was not working, so we could not have our customary fruit juice. It seemed to us that it could have been possible to provide jugs of hot water for tea, and jugs or glasses of fruit juice on the second day, at minimal effort on the part of staff and to the considerable satisfaction of guests. Bed was uncomfortable - any upgrade of the hotel (which we understand is planned) should include new mattresses.

The only satisfactory station was that the train was near.

There was a lot of negative, we stayed 2 people first and the only change a couple of towels on the first day and the next have their say daily to change on the way to the bed sheet. One of the two days to stay in the hotel was not hot water and our and I asked why they said, they had any problem, but it is not and do our information from the hotel. Three if the night that you come back to hotelto drink something, not you made the appetite because it was much like simple construction, just to say that there was a bar and coffe . with a few words will not go back to stay there.

Location near to family primarily, and Central Line on underground 5 minute walk. Good, secure car parking with plenty of space - unlike many in that area. Hotel presents as modern in every way, staff excellent and restaurant good value and quality.

Restaurant could have been a little warmer on the night we ate there and could supply extra pillows without request. Minor issues.

1) Good location 2) Quite new hotel

1) We requested via booking.com a double, non-smoking room ('cause such option was still available on the web-page), but when we got there they didn't have such rooms at all and we had to stay in a smoking room for one night 2) The next day in the morning they started to remove a carpet in the corridor at 8:00 AM !!! It was really noisy and we were not informed in advance of such work! Really uncomfortable for wake up in the morning! 3) It may happen that even if your door is locked and you are inside your room someone from the staff will enter it without waiting for your reply

Modern design.... Friendly staff

Complications with charging things to my account

Found empty condom wrapper in room !!! Also was very disappointed that breakfast was not included in the price !

nice bar area good food

Wooden floors very noisey

Good place if you are on a budget. The North Acton station is just 500metres away and connects you to most of central London. The staff was pleasant and very efficient! I was able to check-in early and check out early without any problems or delays.

The hotel was very good! The staff was friendly and extremely dedicated to their work. They seemed to solve all problems and questions we had and we even got service in finnish. The location of the hotel was excellent! Only a five-minute walk from North Acton underground station and by tube, it took only ten minutes to Westfield shopping center and twenty minutes to Oxford street. Perfect hotel for a shopping trip.

No free wifi connection, althought it costs only a few pounds for 24 hours.