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Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, E16 1RH, United Kingdom – Show map
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1501 verified reviews
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Ramada Hotel & Suites London Docklands's staff speak: Filipino, Slovenian, Russian, Romanian, Portuguese, Polish, Lithuanian, Italian, French, English
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Food & Drink
Restaurant, Bar, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not possible).
Private parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Air conditioning
Filipino, Slovenian, Russian, Romanian, Portuguese, Polish, Lithuanian, Italian, French, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 1500 reviews
Value for money
Show reviews from:
Britannia International Hotel Canary Wharf has spacious rooms and free Wi-Fi access in public areas.
Score from 4469 reviews Good
Located in London's Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre.
Score from 1031 reviews Fabulous
This modern hotel is in London Docklands, 200 metres from Canning Town Station, a 20-minute drive from the O2 Arena and a 10-minute drive from the ExCel Exhibition Centre.
Score from 892 reviews Good
With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure centre with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf....
Score from 764 reviews Very good
It was very cold in the room. I guess the central air-conditioning was set around 18 degrees max. I got a heater to compensate that. The shower could not get warmer. It was fixed. Yet this should not happen in such an expensive hotel.
The staff was always very helpful, breakfast was abundant and fresh. with respect to our visit we were within walking distance from the Excel and this was a great help to us since we were there for a particular exhibition organised there. On the other hand we were close to Westfield centre in Stratford, just a few minutes away using the DLR
Excellent position. Friendly efficient staff. Good Food
My room was upgraded to facilitate my need for a fridge for medical reasons. Very grateful, thank you very much
staff were great.
Noisy fan in room that couldnt be switched off so no sleep. Informed reception they said would get msintenance sort it but we were only staying one night anyway, no apology for lack of sleep and no goodwill gesture. Staff was not interested at all. I asked if fan could be switched off and she told me it couldn't. So what was the point of maintenance looking at it??
The staff were all amazing, warm, friendly. Nothing was too much trouble. Great location, loved watching air crafts coming and going, easy to hop on trams running constantly into city. We will definately be coming back again. Thank you all.
The only thing we can give constructive critism on is the double mattress was a bit lumpy.
Close to the DLR meant relatively short commute to job.
Received a room that smelled like smoke, i suspect it was a smokers room with the ashtray removed. Hotel lacks atmosphere
Location, very quiet even though its located between the DLR and London City Airport. Comfortable, clean room.
Expensive food. Free car parking very limited.
The location was very good to get to the 02.
Room service was great! Would be nice to have complimentary drinking water in the room though
The bed was shaking too much!
Location is great for access to dlr and links to undergrounds. Luckily we got a free parking space (the last one). Hotel itself is clean and has nice social areas to relax in. Foid and drinks not too expensive for London. Reception staff extremely helpful with printing out attraction bookings and explaining the best travel options. Family room equipped with a kettle and tea, coffee etc. Tv in room with freeview. Free WiFi in rooms. complimentary wash products. Breakfast had a very good choice of food and drink (although the sausages were cold) and we booked the night befure which cost £10 per adult and free for s child. Towels and rooms cleaned daily to a good standard.
Beds are uncomfortable. Couldn't have put up with it longer than a few nights. Double bed so soft in middle you roll into each other as soon as you get in and springs stick in you even with a mattress topper on. Sofa bed had a very hard mattress for a child. Would have been annoyed if had to pay for parking daily. Bar and restaurant staff not so friendly. Huge cracks in basin sink.
Friendly staff, comfortable room
The restaurant was great, good choice, lovely breakfast, value for money.
The only down side was the room was dated and needed modernising. The bed was the worst I've slept in but the mattress was changed for the second night.
I was visiting shows at the excel arena so the location was perfect.
The air conditioning in the room was quite noisy at night. I couldn't turn it off
I like the staff and their kindness, restaurant, cleanliness, location ... Its price.
As you know, London is a busy city. So I prefer to use the underground/tube. When I booked I sort by "car parking" as an important facility. But when I arrived they told me sorry it's full! Then I paid for parking £12 a day :(
Can be too warm in room
As we were attending an event at the excel we couldn't have hoped for a better location. Room clean and well cared for if a bit dated. Close to tube (five min walk) and really good restaurants, very happy with our stay. Also very child friendly, always a big winner for people travelling with children.
Bar food a bit pricey but looked good. Nothing to actually complain about!
Free car parking and wi-fi. Bedroom and bathroom facilities very good.
The dining room is probably very plwsant during the day, with view but it feels like an aircraft hanger by night. a
Convenient and friendly staff
Bed not comfy
Did not like the pillows, too hard.
Clean, convenient for excel,
Claims free parking but has approx 30 spaces for 100+ rooms - rest are £12 per day! Miserable receptionist on arrival ( lovely on departure) Bed had a "black hole" in the middle of it!! Cling on or disappear!!
We liked the wifi, the room and the look of the hotel. The hotel is also very close to the DLR station and even though the hotel was next to the airport it was very quiet.
The free parking was very limited and everywhere else around the hotel is very expensive to park.
Me and my bf had an amazing time staff were great and enjoyed the suite
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