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Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, E16 1RH – Show map
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851 verified reviews
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Ramada Hotel & Suites London Docklands's staff speak: Filipino, Slovenian, Russian, Romanian, Polish, Lithuanian, Italian, French, English
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Food & Drink
Restaurant, Bar, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not possible).
Private parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Air conditioning
Filipino, Slovenian, Russian, Romanian, Polish, Lithuanian, Italian, French, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Ramada Hotel & Suites London Docklands accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 851 reviews
Value for money
Show reviews from:
With views over Royal Victoria Dock, ibis London Excel-Docklands is less than a minute walk from the ExCeL exhibition centre and the Emirates Air Line cable car system that leads to the O2 Arena.
Score from 2206 reviews Good
Located in London's Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre.
Score from 859 reviews Fabulous
The ibis Styles London Excel is opposite the ExCel Exhibition Centre and adjacent to the Custom House DLR Station. The O2 Arena can be reached in 20 minutes by public transport.
Score from 1137 reviews Good
This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport.
Score from 609 reviews Very good
room size, bed quality, room staff
Free upgrade to a suite, the location right on the river, the views, o2 next door.
Annoying gnat flying around room, couldn't actually think of anything else.....
Location and assessibility to London City Airport
Nothing -all good
Very clean Location ok - near DLR station Very quiet at night
all of the above!
Clean room. View over Thames. Close to DLR. Good full english breakfast
Lumpy bed. Didn't find the kettle and cups hidden away in wardrobe so wasn't able to have a drink in the room.
Fantastic views, friendly staff, spacious room
Some of the fixtures and fittings could do with a tidy up
The location is great - as I work in central London it was easy to get to work. I must say your staff was very smart and efficient - especially the help I have retrieved from a receptionist called "Nelka" - she was very helpful and very appreciated. Please pass my thanks also onto her.
Due to high demand of work I had to deal with - the wifi is not very suitable for business purposes. I will only come back when I ll be assured that the wifi is running smoothly at all times. (Only the first day the connection was fine)
Good location, close to tube and city airport. Nice rooms and breakfast
Booked a family room, but upgraded to a suite at no extra cost. Very comfortable with views over the waterfront. 5 minutes walk from the Docklands light railway with a very regular train service. Easy commute to Central London. Excellent selection both hot and cold food for breakfast, and food in the restaurant and the bar in the evening was good and reasonably priced. Despite close proximity to London City Airport there was no noise. We would certainly stay again
Close to Excel and docklands railway Staff friendly
Was given a suite at the top floor which was of a good size and comparatively furnished well. Powerful shower and spacious bathroom. Dining/restaurant area was modern and well presented. Price was good at the time of booking when compared to other London options. Free car parking, which was a major plus for me. Good choice of daily free newspapers.
Furnishing of the bathroom and bedroom were quite old. Room was cold as the heating option was not available at this time of year. Although well connected with the DLR, it is still far away from the city centre, and would take about 1 hour by DLR/Tube during rush hour to get in. Wifi was quite slow.
Value offer (wouldnt pay usual rates)View over dock basin.
The address given, ie excell centre, makes it hard to find and means a longer walk than necessay. Tip, get off the DLR at Prince Regent. it was lovely evening to open windows but couldnt (for noise from airport control).But no flights when we were there. Means using air con which is not sustainable
Our room was extremely comfortable and clean and the staff polite and attentive we were so impressed that we will always stay there when we visit London in the future.
Your breakfast . And staff
No tea and coffee in the room .
The room, service, comfortable lounge and free parking
Walking distance to London City Airport
Everything about this hotel reminds you of a slightly tired McDonalds. Neither shabby or unclean enough to complain, but defiantly off the mark. The loud A/C didn't help either (we would have used a window, but those don't open)
The upgrade we recieved ,after complaining about room 309 ,
We had a lack of sleep on the 1st night ,due to the condition of the double bed ,were you Both sank into the middle , and i was forced to sleep on the sofa bed ,because of my serious back condition,unfortunately a dirty pair of knickers were found behind the cushion, we were however moved the following day to a far superior room ,after complaining ,which as a rule we never do ,otherwise our stay was excellent
Being a party of 5 with a baby the suites were ideal for our stay. Spacious, seperate rooms and a dining/living area with a kitchenette to prepare and wash babies bottles alonside plates cutlery and a microwave, couldnt be more ideal for families.
The only thing I can say is that the bed in the adult room was on wheels and kept moving everytime you sat, laid or leaned against it. Perhaps it had breaks and they were not applied but this was quote annoying after a few nights.
Size of room, breakfast choice, helpful and friendly staff, cleanliness of room and clean towels and bedding daily
The hotel has no leisure facilities. The rooms r expensive hust fir the location.
Very clean and spacious suite with a handy kitchenette, a good sized bathroom with a great shower and bath. We stayed on the 4th floor and had fab views over the docks, bonus! It was a little hard to understand the English of some of the reception staff but their customer service was excellent. Breakfast staff and the quality of the food was also excellent. Less than 5 mins on DLR to nearest tube station. Perfect for tourist & business travel. Great value for money for a family of 4. Would recommend staying here.
Curtious staff. Suite facilities and kichenette. Option of bar food when we arrived late. 24 hour reception. Close to public transport. Car park on-site.
limited bar menu.
Really friendly and helpful staff.
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