The Rivenhall Hotel  

comfortable beds. spa facilities very good. lounge area very relaxing.

background music outdated.

all in all a relaxing stay thankyou

Good location for my purposes. Good food and service

Room very hot and claustrophobic. Hotel didn't take dogs.

The staff were friendly and very good. The bar area was very nice and relaxing.

Breakfast took half an hour from ordering to receiving on both days! The hotel rooms left a lot to be desired. They were extremely old fashined and the shower dribbled water! I think all of the rooms need modernising.

Staff were very friendly, room was comfortable, bar and restaurant was very comfortable.

Bar service and restaurant service was very slow even though it was pretty quiet at the time we was there.

Hotel location is good - easy access to A12 for commuting

Third time I have stayed here my hotel room this time particularly shabby and bed uncomfortable. Really could do with a makeover.

excellent place to stay

rooms are too warm

I was slightly worried as there seem to be quite a few bad reviews of the Rivenhall but I booked it anyway as I was attending a wedding and quite fancied using the spa/gym/pool facilities the next day. I needn't have worried though, the place was absolutely fine so I'm not sure where the bad reviews have come from! The room was clean, large and comfortable and while the bedrooms themselves wouldn't necessarily win any awards for decor, there was nothing wrong with them in my opnion. The main reception area and dining room was also really nice and breakfast was an impressive spread of pastries, continental meats and cheese, fruit, cereals and even pancakes and maple syrup! As well as a full English, which while not the best I've ever had, was fine. Staff were all very friendly and helpful too and having the leisure centre next door is a nice extra, I had an hour Swedish massage for £38 which I thought was very reasonable.

I couldn't say anything bad about this hotel. All in all very satisfactory stay.

The location for us was ideal. It was very clean. Staff very friendly and helpful.Rooms are of a good standard

Restaurant, lounge and food all excellent and very good value for money. Good tea/coffee making facilities. Comfortable bed.

Noisy location on busy main road. Rooms chalet style with badly fitting wardrobes and poor hangers. Non-dairy diet not available.

The food in hotel was first class, really couldn't fault it even though the eveing meal was slow in coming out between courses, the staff were very helpfull friendly caring.

The only thing that disapointed us was the cleaniless of the Bathroom mould all round by the bath edge, also crime under neath the bowl on the toilet, tiles and grouting looks like it all needed wash down very poor standard, not what we expected. When I mentioned it to reception was told should mentioned it day before! Wasn't aware I had to cleaning checks before I took the room on.

My sole purpose for my visit to the area was to visit my elderly mother who lives in Kelvedon. The hotel is idealy situated being just 5/10 mins away. Reception, bar and cleaning staff with whom I came into contact were all pleasant, friendly and eager to please when I needed anything.

The lack of availability of a room with a walk in shower. If you must have "over the bath" showers please install handrails to help those of us who are getting on a bit. Anyway I would have thought this was a safety issue.