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London Rd, East Grinstead, RH19 2BH, United Kingdom – Show map
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5 properties in East Grinstead
Including hotels, apartments, villas and more.
193 verified reviews
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The Felbridge Hotel and Spa's staff speak: English
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BBQ facilities, Garden
Tennis court, Golf course (within 3 km), Hiking, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Car hire, 24-hour front desk, Currency exchange, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Fax/photocopying, VIP room facilities, Bridal suite
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout, Designated smoking area
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
Extra beds are not available.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 193 reviews
Value for money
Show reviews from:
Only 1.5 miles (2.4 km) from the heart of East Grinstead's town centre and just 5 miles from junction 10 of the M23 motorway, the hotel offers comfortable, great-value rooms and free parking.
Score from 149 reviews Very good
In Ashdown Forest, this beautiful 19th-century mansion offers spacious rooms, a spa and a 2AA Rosette restaurant. Set in 186 acres of landscaped countryside, there is an 18-hole golf course.
Score from 203 reviews Fabulous
Situated in the picturesque village of Forest Row on the edge of Ashdown Forest, Brambletye Hotel is less than 5 miles from East Grinstead Rail Station.
Score from 312 reviews Very good
In 40 acres of gardens, near Crawley, 10 minutes' drive from Gatwick Airport, this country house hotel offers extensive leisure facilities and inclusive on-site airport-parking packages.
Score from 217 reviews Good
We were invited to a wedding celebration. The food served could not be faulted. The service was first class.
Staff making mistakes when taking payments. The way they speak to me.
Staff were very polite and efficient. Rooms had everything required for a 1 night stay.
The stay was for my husbands 60th birthday and we had good service at our evening meal. We enjoyed the availability of the use of the swimming pool and spa, and the option of some added treatments. A clean hotel with good facilities in the room.
Unfortuntely we had cold plates for a hot breakfast, and we found the room a little too hot for us at night.
The hotel was very nice. Standards very good. Facilities lovely. Location perfect. But the spa staff we're absolutely superb!! We can't remember their names but they looked after us amazingly!!
Not one complaint.
The friendliness and helpfulness of the staff, the facilities in the spa and the Bay Tree restaurant with its self service buffet and well cooked food. Well prepared meeting rooms.
The slippery base of the bath, even with an anti-slip surface was near lethal. Lack of conditioner in spa shower
Rude staff and poor service never will return
spa was nice Location was good, not to far from local shops and town. Staff seemed nice.
room was tiny, needed refurbishment (light switch was screwed on at an angle) room right by open stairway so heard everyone, air con not that cold, spa jacuzzi had dirt at the bottom (felt like sand on feet). View of scaffolding and building work out of the window.
All staff were helpful and would do anything to help. Room was a nice size with all that you would expect, although would be good to have a bath robe with 2 loop holes as one was broken so when undone the bit you tie up would drag on the floor. Nice personal touch when you walk into the room and the television switches on and has a welcome message with your name on it. Lovely bathroom with great power shower. Nice view of the lovely garden area. Would be great in the summer when you could use this area. Spa facilities were good although would be good to have prices for treatments in the room so you can have a look before going to the spa if you didn't include that in your package. All in all we had a lovely stay and would definitely go back and recommend to friends.
I think breakfast should be included in the price as £16.95 is quite expensive compared to other hotels I have been to. Cleanliness of the spa should be looked at more often as towards the evening the floor tends to get a bit dirty around the pool/jacuzzi area. I also think check in should be a bit earlier and check out a little later to ensure customers can make full use of facilities without having to rush to fit it all in if only staying for a night.
Hotel is fine and all the staff are great. However the girl on reception clearly had a issue with giving us our booked double room no doubt due to her not liking the fact we are in a relationship with a big age difference. We waited over 2 hours while she gave untold of other early arrivels there room. Only when my partner went and asked another member of staff did we get our room. Even when the other reception clerk was sorting out our keys she still asked "it's a twin you want right" no was the reply. We won't use the place again that's for sure.
The reception clerk
Room was very small
Very comfortable and clean hotel and staff very helpful and welcoming. Very good breakfast.
No breakfast included and to pricey didn't no there were coffee facilities as was hidden in wardrobe
The staff were very welcoming and very helpful.
The bed was very hard it gave me a stiff back the next day i thought I would have to take a pain killer.
Staff attentiveness & service Room presentation Public room layout
Bar prices, including mixers Breakfast costs, even for continental Extractor fan in bathroom - broken No Radio 4 channel on TV
Nice Rooms... Great massage at Spa... nice pool and sauna area... very helpful staff.
Very expensive breakfast and dinners.
the meal and room was lovely
Long walk to the room, pool was quite small for the size of hotel
Fire alarm in the middle of the night. The staff did not manage the situation as they should. The dinner was poor on quality and didn't match a two rossettes.
Accommodation and facilities generally very good
As an avid swimmer the pool is a little short, but it was all part of the deal, which was a refreshing change from some hotels that charge extra for this sort of thing.
Small but ok pool.
For £91 per night without breakfast we found the hotel poor value for money. Small simple rooms and the steam room was a let down:(
I liked the bed. The way my complaint about my non-breakfast was dealt with.
The breakfast. The orange juice was disgusting. The smoked salmon and eggs that was ordered but never arrived. Lack of extractor fan in bathroom.
Room was good
If I had booked with the hotel direct breakfast would have been included and staff were not prepared to change when I phoned 24 hours before arrival and on arrival
Good room, nice facilities
Breakfast at £32 was overpriced
Hotel and facilities fine , staff friendly and helpful
In no particular order: Noisy room - wedding receptions on both nights of stay with very loud music. Air-con did not work so needed windows open which made the noise levels worse. TV didn't work service at the evening functions was incredibly slow and the meals incredibly overpriced for the food served
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