Ramada Hatfield  

Very good service from staff in the main. Rooms were very clean and well set out with good facilities. Excellent breakfast.

The worst hotel I have ever stayed at with relation to finding your room. The numbers went from double figures to 4 figures almost randomly. It took a lot of walking to find the room. On this enfuriating journey, i met several other residents in similar difficulty. The next day I found out that I could have been sent a much more direct route but was not informed.

Large and clean room, I especially liked the ironing possibility in a smart way. The bed was outstanding which is also an important issue for me.

Wifi in the room would be more confortable instead of cable

Hotel looks dreadful from the outside, but internally it was clean, well decorated and well appointed as a business short stay hotel

Cost of breakfast

room was well decorated and the staff were very friendly.

Very good value!

The bar was friendly

The room was very small, dark, cold and a bit smelly. There was no information in the room about room service or menus. I also think that free wi-fi should have been offered

Very fair price - clean modern rooms - friendly staff - good parking - easy access from main routes

The exit door on the way out.

the cleaning staff started knock on are door from very early in the morning to check if we had checked out it wasn't even 9AM and check out wasn't until 12PM. Do not stay in this hotel. And could never find a member of staff.

Good breakfast and room

Either light switch did not work or 3 light bulbs were blown. Wifi was broken as well. printer at reception when booking out did not work for about 5 minutes.

We were staying over Christmas with my daughter who lives in St Albans but did not have room to put us up for the holiday. The Hatfield Ramada provided convenient nearby accommodation at a reasonable price.

There were very few rooms occupied so there was only a skeleton staff on duty and only a limited food option for breakfast available. There was a rather empty feel about the hotel.and entrance and exit was via a door bell.

The room was really nice, the location was good. It was quiet and the hotel had ample parking and the resturant/breakfast area looked nice. The shower was huge, it happily fitted two. Beds were comfortable, lots of coffee sachets, nice full length mirror. The hotel was quiet and there was an interesting argument from a couple in the hallway. The 12 o'clock checkout was good too!!

We were told breakfast finished at twelve. But when we went down at twenty to twelve, we were told it finished at eleven!! I asked for a refund and for some reason I wasn't refunded the £20 extra the breakfast was...I Was refunded £17. I was given some confusing reason to it, but I didn't argue as I didn't want my partner to cause a scene. The hallways were like a maze! But this ended up being quite fun.