Ramada Hatfield  

The location

Some of the restaurant staff were very rude to other members of staff in front of guests. Not very professional

Suitable location, spacious rooms, good facilities, excellent friendly staff.

Minor faults. One light over bathroom mirror broken, hairdryer not working, no extra pillows in room.

We were staying over Christmas with my daughter who lives in St Albans but did not have room to put us up for the holiday. The Hatfield Ramada provided convenient nearby accommodation at a reasonable price.

There were very few rooms occupied so there was only a skeleton staff on duty and only a limited food option for breakfast available. There was a rather empty feel about the hotel.and entrance and exit was via a door bell.

Room was spacious and well presented Facilities were good

Its outward appearance didnt match the pleasant interior

The room was really nice, the location was good. It was quiet and the hotel had ample parking and the resturant/breakfast area looked nice. The shower was huge, it happily fitted two. Beds were comfortable, lots of coffee sachets, nice full length mirror. The hotel was quiet and there was an interesting argument from a couple in the hallway. The 12 o'clock checkout was good too!!

We were told breakfast finished at twelve. But when we went down at twenty to twelve, we were told it finished at eleven!! I asked for a refund and for some reason I wasn't refunded the £20 extra the breakfast was...I Was refunded £17. I was given some confusing reason to it, but I didn't argue as I didn't want my partner to cause a scene. The hallways were like a maze! But this ended up being quite fun.

Very impressed, upgraded to a lovely room on arrival, though quite a walk from room to reception

Very close to my daughter's university and a great base for us when we visiting her. Hotel comfortable, friendly and clean.

Large room, comfortable bed, amazing shower.

Staff were a bit disorganised, I was sent in several directions as several didn't seem to know where my room was. At breakfast I had to get up and ask for coffee etc - things that weren't on the buffett.

Very clean and big rooms

Hotel staff kept coming to knock to check if we had checked out, from 9am which kept us awake. The door in the corridor kept being open which also kept me up most or the early morning

Staff were pleasant and friendly. The hotel is very close to Hatfield Business Park where I was working.

Far too hot in my room, and facilities feel like they are out of the 1970s. Needs a bit of tarting up.

Friendly, Excellent service at breakfast

Location and comfort.

Staff were efficient but not overly friendly or helpful. More attention to detail was needed in cleanliness, cobwebs were visable and dead flies were on window ledge.

Location