Ramada Hemel Hempstead  

very friendly staff, clean and comfortable rooms, conveient for visiting our family in Harpenden.

We didn't see any leisure facilities

Friendly, clean, comfortable bed, well appointed room

The ease of driving to and leaving car parked safe and the ease of taxi from air port back to hotel for the night before our journey home.

I think a bit of tlc would not go a miss to the whole place , ie; mouldy grout round bathroom,not having temperature controll on shower , carpets looking dated and fraying especially on stairs , could prove dangerous. And although the staff were as nice as possible under standing them some times proved difficult , so a few more English, being I did not see any might help. just a general freshen up ! .

very quite and good for relaxing time

I have yet to receive the E.mail of my receipt

Overcharged on booking in; ground floor room window had no handle and was insecure; bathroom was mouldy and dingy; we had to put up with drunk and half dressed youngsters roaming the corridors all night and the second night was a wedding party. At breakfast the fruit juice was watered down to within an inch of it's life and when we complained we eventually got juice brought to our table but the jug for everyone else wasn't re-filled. None of the staff spoke very good English and no one could help us with directions to well known landmarks. We have stayed at Ramadas before and never stayed in such a substandard hotel and were very disappointed.

Clean---thats all

Appalling mattresses---springs showing through!!! Huge treck to room with no offer of portering---got it by pressing. Freestanding a/c was primative & V. noisy

It was convenient for our needs and we are staying again in 10 days time.

The breakfast commenced at 8.A.M. which we found to be late. It seemed that all the occupants of the Hotel went to the restaurant for 8.A.M. (we were hungry by then and many others had coaches waiting) and it was absolute chaos - even the staff said so. Maybe a 7.A.M. opening in th summer might be appropriate as it gets light very early and people are up and about.

The receptionist who booked me in was excellent; charming and helpful Indeed all the staff were friendly and charming. (provided a map for me)

Toilet flush need attention in room 204

Location

Terrible service , booked in 2.30 ish, no heating phoned reception told will cum on 4.30 that never happened , phoned again 4.45pm told half an hour, 5.30pm left are room still no heating , came back 10.30 ish still no heating phoned again , man came round 11pm with portable heater, played with rad and got it working , the radhad been turned off and valve not realy accesable , I believe they turn all rads off untill you complain , if you dont complain they quids in , if you do , they turn on at the last poss minute,the last ramada we stayed at had no heating we thought this was a one off , wont book again, also booked on the net my stay , but didnt tick breakfast at a cost of 8 quid each, just thort if we want brekie, that day we will just pay , they tryed to charge me 11 pound odd each for the breakfast , , untill I went mad and got it back to 8 pound each ,

There are no comments available for this review

There are no comments available for this review

There are no comments available for this review